Alfredo always does an outstanding job on getting my truck the maintenance it needs
12/8/2021
Dale N. VERIFIED CUSTOMER
Great service!
12/8/2021
Charles W. VERIFIED CUSTOMER
In at 7:30 out at 9:30 oil change and transmission service quick painless in and out.
12/8/2021
Wrey M. VERIFIED CUSTOMER
Excellent service.
12/8/2021
Rick P. VERIFIED CUSTOMER
Fast and friendly
12/8/2021
JULIAN H. VERIFIED CUSTOMER
Bob was fantastic!! Answered my question about ordering another key for the car. Just truly exceptional service. I will be back!!
12/7/2021
JERRY L. VERIFIED CUSTOMER
Jody was awesome…she kept me updated on my vehicle each day.
12/7/2021
Robert H. VERIFIED CUSTOMER
This service was performed promptly and in a satisfactory manner. I am completely satisfied with my service writer.
12/7/2021
Maritza C. VERIFIED CUSTOMER
Alfredo was wonderful! He took care of my vehicle in a timely manner and was just super incredible! Coming from customer service myself it’s so important to me to have someone treat me with respect and a great attitude and he did both! Great guy! Y’all have a good employee on y’alls hands!
12/6/2021
Frank W. VERIFIED CUSTOMER
Alfredo is the bomb! always on top of it. Thanks
12/6/2021
Ellen W. VERIFIED CUSTOMER
Great Service mgr. I had good vibes with him
12/6/2021
Kevin B. VERIFIED CUSTOMER
Great service and fast
12/6/2021
James J. VERIFIED CUSTOMER
Bob called to let me know to arrive at 10am instead of 8am because he had learned the parts would arrive about 10am. Great info he shared. Thanks!
12/6/2021
Victoria C. VERIFIED CUSTOMER
Jody McPhail went above and beyond my expectations of customer service and satisfaction. She kept in contact with me while my Mustang was being serviced and was 100% accurate on the cost. You should have her training the rest of your service team. She is an excellent example of what your customers should deserve when they come to Grapevine Ford for service.
12/6/2021
Al Z. VERIFIED CUSTOMER
Pete was great as usual, friendly and proffessional!
12/6/2021
Jim Healy. VERIFIED CUSTOMER
Jody was very helpful. She took care of all the details with getting a rental vehicle reserved and keeping me informed of each diagnostic outcome and related cost. No problems at any time. JH
12/6/2021
BETHANNA K. VERIFIED CUSTOMER
I’m so glad they’re able to keep my car working well!
12/5/2021
Ann D. VERIFIED CUSTOMER
I appreciated Tyler listening and responding to my concerns.
12/5/2021
John W. VERIFIED CUSTOMER
Pete is so thorough and also very customer service oriented that it’s a pleasure to have our car serviced at Grapevine Ford!