I have filled this out numerous times. Please stop sending them. It gets old!!
11/11/2021
Mark W. VERIFIED CUSTOMER
Though the advisor I was assigned to was ****, Chris immediately greeted me and remembered me from a prior service. He quickly got me on my way after providing a very accurate estimate of the service time required. On my return he quickly processed the necessary paperwork and got me on my way.
11/11/2021
James P. VERIFIED CUSTOMER
This was the 4th time to try to correct the initial issue and again it was wrong and what makes it worse is that some of the mistakes that were made on the previous attempts were made again.
I'm not sure if I will ever put my truck on that lot again!!!
I will be contacting the higher ford personnel over this 4th attempt to fix my truck.
11/11/2021
Justin T. VERIFIED CUSTOMER
Alfredo was great. Respectful, efficient, and personable.
11/10/2021
Denise C. VERIFIED CUSTOMER
Friendly, professional, and stayed the course until problem with vehicle was resolved.
11/10/2021
Greg F. VERIFIED CUSTOMER
Thank you Alfredo you are a credit to Grapevine Ford
11/10/2021
David B. VERIFIED CUSTOMER
Pete’s the best, I always get 1st class service from him!
11/10/2021
Larry L. VERIFIED CUSTOMER
Aaron McBride did a great job
Stayed in touch with me throughout
11/10/2021
Jeff M. VERIFIED CUSTOMER
Jody McPhail is far and away the best service advisor I've had in decades. She's smart and thorough and is fantastic at keeping her clients apprised of where their is in the process of repair. Very pleased.
11/10/2021
Blake C. VERIFIED CUSTOMER
Your service was greatly appreciated
11/10/2021
MICHAEL S. VERIFIED CUSTOMER
Great service. Very friendly and easy to work with
11/10/2021
Bettie H. VERIFIED CUSTOMER
Alfredo did a super super job Alfredo
11/10/2021
JONATHAN K. VERIFIED CUSTOMER
Thank you for the great service!
11/9/2021
ROD S. VERIFIED CUSTOMER
Thanks for asking.
11/9/2021
SEAN S. VERIFIED CUSTOMER
Miguel is absolutely wonderful to work with.
11/9/2021
Paul L. VERIFIED CUSTOMER
Excellent service, made me feel comfortable leave my vehicle I. Their hands..