Windshield wiper fluid cap was left open. Also, truck was ready but no one notified me. I had to go to the desk to ask status. Then they had the wrong keys and had to go find them.
12/21/2019
Patricia B. VERIFIED CUSTOMER
Always great service. Debbie Peavey is grest!!!
12/21/2019
Donald F. VERIFIED CUSTOMER
Above and beyond in every area. I will be back.
12/21/2019
Martin S. VERIFIED CUSTOMER
Jose did a great job engaging my young children. Well done.
12/21/2019
Paul W. VERIFIED CUSTOMER
Chance was nice to talk with and looked at my vehicle seat that has malfunctioned. Couldn't help me with it but appreciated the effort.
12/20/2019
Brenda H. VERIFIED CUSTOMER
Quite friendly, informative and thorough. Easy to follow and understand. Willing to answer questions.
12/20/2019
Brenda H. VERIFIED CUSTOMER
Quite friendly, informative and thorough. Easy to follow and understand. Willing to answer questions.
12/20/2019
Don P. VERIFIED CUSTOMER
Jose was the best! Friendly, helpful, and polite.
12/20/2019
KIMBERLY H. VERIFIED CUSTOMER
Did great didn't have to wait long
12/20/2019
NATASHA B. VERIFIED CUSTOMER
I love bringing my car in to this shop. I've had bad experiences at the dealership I bought my car at but your employees here make up for that and then some! Everyone is so accommodating and understanding. Keep up the good work!
12/20/2019
Karen O. VERIFIED CUSTOMER
A little annoyed with grease marks on my driver side visor..in general nice job..
12/20/2019
RONALD K. VERIFIED CUSTOMER
I was completely satisfied !!!!!!
12/20/2019
Michael R. VERIFIED CUSTOMER
Chris did a great job fitting me in on a busy day. The car was ready before the estimated time. Thanks again!!
12/20/2019
Don . VERIFIED CUSTOMER
It took all day to replace a battery
12/20/2019
Sarah S. VERIFIED CUSTOMER
Jose is amazing. He kept me up on everything that was happening with my car. He is always kind and professional. Love dealing with him
12/20/2019
Don R. VERIFIED CUSTOMER
Thanks,he did a great job!
12/20/2019
Margaret A. VERIFIED CUSTOMER
Chris was very friendly and professional.
12/20/2019
Jim C. VERIFIED CUSTOMER
He’s a good rep for you!
12/20/2019
Nick W. VERIFIED CUSTOMER
Was never contacted by anyone at Reliable regarding the status of my vehicle. I had to make contact on all occasions to understand what was going on with my vehicle. Not being contacted at any point In the process was a little bit frustrating. When I was leaving work, I was able to call again to check on my car since I had not heard back that it was ready. I was informed that it was done but would have to wait till the morning to pick it up. I was incredibly frustrated at this point. If I had been informed as to what time I could pick it up, I would’ve arranged to be there before the service department closed. Matt redeemed the entire experience by allowing me to get my car after hours and he even filled my gas tank. Overall this experience was not the greatest that I’ve had with Reliable but it will not dissuade me from using you guys in the future. I know that mistakes will happen and truly appreciate the reaction of your team to make sure I was able to get my car.
12/19/2019
James E. VERIFIED CUSTOMER
They didn't check to see if the windshield washer worked