What is the point of making an appointment for an oil change when you still have to wait 2 and a half hours.
12/15/2019
Abby S. VERIFIED CUSTOMER
Since I bought my car I hadn't had the best experience. Christopher was very helpful with addressing all my problems and helped to the best of his ability. He has been one of the best people I've interacted with since I bought my car. He deserves recognition for being so helpful and having great customer service
12/15/2019
Eddie D. VERIFIED CUSTOMER
Everything went well. Jose is a pleasure to work with.
12/15/2019
Ernest B. VERIFIED CUSTOMER
Great experience
12/14/2019
Jack L. VERIFIED CUSTOMER
There was a little confusion when I first called for tire rotation Terry clarified all. Excellent service
12/14/2019
Kristina F. VERIFIED CUSTOMER
When I came to pick up my car I waited for over 10 minutes to even be greeted. Just stood by the counter after going inside and asking how to be helped.
12/14/2019
Angel S. VERIFIED CUSTOMER
After waiting 8 1/2 hours for an oil change and tire rotation and recall car was done at 12 no call to tell me and was suppose to send shuttle to my home never did. Will not buy another vehicle from here or get service on my vehicle from here ever again
12/14/2019
Leanne B. VERIFIED CUSTOMER
We were very satisfied with Chandler ! He was very nice and kept us informed with everything that was going on with our truck the entire time you had it !
12/14/2019
ROGER . VERIFIED CUSTOMER
Chance is an excellent service consultant. His personality, knowledge and ability
to fulfill services that we requested were impeccable. He is a definite asset to
Reliable Chevrolet’s Service Department. During the time that we were having vehicle requested services rendered, he kept us updated as to time that vehicle would be ready for pickup. The telephone calls were meaningful to us as we reside about 2 1/2 hours from Springfield and were shopping locally during this time. He went over the services with us and made sure that we were satisfied with everything.We appreciated the overall experience with everyone affiliated
with the service department and loaner vehicle experience. Thank you to a great experience with Reliable Chevrolet Service Department.
12/14/2019
Holly R. VERIFIED CUSTOMER
The business at the top of this says Reliable- The North Texas Chevy Store but this comment is intended for Reliable Chevrolet in Springfield, MO.
My experience was top notch and Chandler took great care of my vehicle needs.
12/14/2019
Derrick C. VERIFIED CUSTOMER
Jose **** is so nice. It clearly shows that he loves his job and truly cares about his clients. He goes above and beyond. He took the time to make sure I understood what all was done to vehicle and with future maintenance. Thank You, Hose! Merry Christmas!
12/14/2019
Bob T. VERIFIED CUSTOMER
Very courteous and professional!
12/14/2019
Rodney K. VERIFIED CUSTOMER
Sean was very helpful, courteous & answered all my questions. Pleasant experience working with him.
12/14/2019
Sterling O. VERIFIED CUSTOMER
Fast and friendly
12/13/2019
DARRELL B. VERIFIED CUSTOMER
Helpful
12/13/2019
BOBBY M. VERIFIED CUSTOMER
Was told my service that was suggested was 89$did not say there would be other fees that's not good business should of been up front on other charges.
12/13/2019
Larry B. VERIFIED CUSTOMER
Sean did great. Courtney and John also did a great job. FYI, the covers you use to keep the seat work great on the seat but not so much on the floor and the floor carpet. Lots of white dust.
12/13/2019
Christin B. VERIFIED CUSTOMER
I took my car in Wednesday complaining about air leaks in my tires. The car was returned and I was told there were no leaks.
I had to come back the very next day because of low air pressure. Only then was the leak found, when they found a screw in my tire.
I had to waste my entire morning because it wasn’t found the first day.
12/13/2019
Dennis E. VERIFIED CUSTOMER
I am looking forward to having the work completed on my return to Missouri either later this month or the middle of next month.
12/13/2019
Andrew D. VERIFIED CUSTOMER
The service was awesome. Sadly my issue wasn’t resolved but we are still working on it!