I would have liked to have been updated more proactively than having to call myself and find out what was going on
11/8/2019
VETTA O. VERIFIED CUSTOMER
Chandler kept me informed all along the way making the service repair as painless as possible.
11/7/2019
Debra S. VERIFIED CUSTOMER
You folks are so understanding thank you
11/7/2019
Sarah J. VERIFIED CUSTOMER
He was very polite and happy to answer all of my questions. He went out of his way to help me get back in my Cecile he back it up so I wouldn't have to walk very far.
11/7/2019
Donald W. VERIFIED CUSTOMER
Great job today
11/7/2019
Christopher E. VERIFIED CUSTOMER
I’m disappointed in the service department when I comes to the oil change I requested to have done. The change life on the computer wasn’t rest, there was no new sticker in the window and there was no paperwork proving the oil change was even done. Was the oil even changed?
11/7/2019
PETER M. VERIFIED CUSTOMER
Excellent service!!!
11/7/2019
Tammi W. VERIFIED CUSTOMER
He was great. My car was done sooner than expected. Thank you service team.
11/7/2019
Sheila R. VERIFIED CUSTOMER
Very friendly knowledgeable employee. Went the extra mile.
11/7/2019
GREG A. VERIFIED CUSTOMER
Thank you
11/7/2019
John S. VERIFIED CUSTOMER
Sean did the best he could, but I'm still waiting for service to get done.
11/7/2019
Marianne M. VERIFIED CUSTOMER
Took too much time. Was not offered alternative to make appointment on another day Was there from 1130 am to 4pm
11/7/2019
Jake T. VERIFIED CUSTOMER
Austin was fantastic and very helpful. Although, I am worried that if I did have a problem I can’t write about, because it negatively impacts someone. Let customers speak their mind without tying it to compensation. I’ve always hated the way you all conduct your surveys.
11/6/2019
Arron J. VERIFIED CUSTOMER
Brought my vette in for a TPMS sensor replacement. Spent the day waiting for it to be completed, and was later told the part wasn't even in stock so my car would need to be put back together and I would be called when the part was in. Its been 19 days and I've yet to hear if the correct TPMS sensor is in stock or if its been ordered.
11/6/2019
Steven L. VERIFIED CUSTOMER
Car is worse now than before I brought in. Vibrates like crap. And you put 40 fricken miles on the car. Service manager please call me tomorrow. This is BS!!!
11/6/2019
Jason H. VERIFIED CUSTOMER
Chandler did an outstanding job from start to finish.
11/6/2019
Arthur M. VERIFIED CUSTOMER
No comments
11/6/2019
Jay S. VERIFIED CUSTOMER
Great service
11/6/2019
Brenda C. VERIFIED CUSTOMER
Chance has always given very good service each time we have been there. He is certainly an asset to the company.
11/6/2019
Philip S. VERIFIED CUSTOMER
Jose was great and provided wonderful customer service