Reliable Chevrolet Auto Repair Service

Christopher did a great job and was very friendly!

She is the best!

Christopher was wonderful!

Alex was great. He kept me informed every step of the way. Thanks for a good and complete experience!

My car was not fixed and it was with Chevy for 5 days. I paid for a diagnosis but nothing was diagnosed. When you put the key in to start the car it locks up. Not every time. Then while driving on high way all sudden the dash lights will go out and car will turn off and back on. This happens when I use blinkers or make hard turns. I once had it happen while going 60 on the hwy and some how managed to get my car to side of the road with out crashing. I was told they can’t recreate what happened and to bring it back if it happens again. What will Chevy do if this cause me to crash and it takes my life or worse someone else’s life. Will I be to blame since Chevy could not locate the problem. I want to say Debbie is nice and lovely every time I see her and this is not a reflection on her but rather a reflection on this Chevy dealership and Chevy in general. They are many videos online that show this happening to 2013 Malibu’s and many forums where others have talked about this issue. I don’t believe the team took my word for it nor did they research it when I told them to look it up. I’m frustrated so I have sent and email to corporate and Ashley at ky3 to see if Chevy will step in and fix this issue. I’m so upset and worried about driving my car for fear this will happen and I or someone else will get hurt. The tech guy offered to keep my car if I was worried and he said he keep looking but then said let’s see what Debbie says. She made it sound like I can take the car since they couldn’t find anything and then told me to come back should it happen again. Can’t do that if I crash the car can I ? I’m so aggravated. I can’t believe not one person can locate the issue or that my car and other customers with same issue haven’t heard a recall yet. My car has had nothing but issues since I bought it and mainly all electrical. I believe a ground issue or something when they replaced ECM panel. But who knows.

Great service!

He does a great job! Very helpful.

Debbie is great!

Debbie was great. Not my first time there and I’m always happy with my service. Despite my knowing where to go and wait, etc, Debbie walked me to the waiting area, not even letting me open my own doors. Coffee and doughnuts, and a short time later I was on my way. Thank you!

Jeff was great, that was the fastest I had been in and out of the service department both at drop off and pick up.

Love the dealership treated like family

Took care of all my needs with my oil change, the amount of psi that I requested, programming my new key fob. He showed empathy in our conversation about my car and my career.

Great

Alex has been the best service consultant I’ve worked with since I’ve bought my car. He explained my multi car inspection check list, which has never been done before. He also wrote out the price points for each and explained the important of certain Maintainence on my vehicle. Alex gave me complete piece of mind that I was in good hands. Alex was personable and friendly as well. And lastly he updated all of my personal information on file, which has also never been done and I’ve been told in the past could not be done. Long story short, Alex Gomez is excellence in customer service and knowledge of your company. You need more people like him.

He and Jose were great

Job well done! Fast and very polite. Always made sure we knew what was going on.

It's people like Alex J Gomez that make reliable Chevrolet a great experience. Thank You Alex.

So pleased with Debbie's personal service and sincere interest in helping me. It was also refreshing to watch her work. She is a good multi-tasker and helps everyone feel that they're important. Thank you again!

Alex was great. This was the best service we have ever had.

Thank you for taking such good care and getting me back on the road again.