I Was very pleased with the service. I had several questions and they were answered very professionally.
1/6/2021
Richard K. VERIFIED CUSTOMER
Alls well
1/6/2021
Darlene L. VERIFIED CUSTOMER
Cody was awesome. He was very informative, knowledgeable, courteous and kind. I appreciate service like that. He treated me with respect and escorted me to the waiting area and then to my car when it was finished. A job well done!!
1/5/2021
MICHAEL K. VERIFIED CUSTOMER
David was a great help and got me all the info I needed to decide which truck was right for me. Continue to treat me right and we’ll be back later for my wife’s new Tahoe.
1/5/2021
MIKE W. VERIFIED CUSTOMER
Service dept was very helpful and polite.. Completely Satisfied...
1/5/2021
RANDY C. VERIFIED CUSTOMER
Well taken care of. Thanks
1/3/2021
Charles K. VERIFIED CUSTOMER
I have purchased several Chevrolet vehicles from your company with this last one purchased as a certified 2013 equinox! I have had it serviced there for each oil change along w keeping it maintained by my husband and myself exceptionally ! When I had a fender bender in 2016 the repair shop person told us about significant damage to the front not consistent w the details of the accident!!! This information has always left us questioning was there damage to that car that was not reported ? We did not have a car fax!
Today the amount of problems that my car has would total over 3000$ to fix which if you look at the items on the list these should not go out on a vehicle that is under 100,000! However I was told by Ms Peavey this is the normal wear and tear of a vehicle. I have to differ on this ! We were able to purchase the parts on line for 600$ and have a specialist place these on there !
I was upset w Ms Peavy because she would not call me w this information she had to EMAIL IT and when I tried to call her back she would never talk to me!! Poor communication for your business !
Also on the items listed was the corrosion on the battery cable that just one week before I paid to have it cleaned when o was there for my oil change !!!!!
I can understand when there is something really wrong w a car but on this ITEMIZED LIST was ridiculous, way off the charts for cost and in normal wear and tear on car should not go out!! You can count that I will never buy a Chevrolet from Reliable again!
1/3/2021
Ashley T. VERIFIED CUSTOMER
First of all we came in at 8 am. I came in the door before because my window stopped working. They couldn’t get me in right away so I set up an appointment for the next morning to try and get it taken care of. Came in at 8 and was there until 1030 cause I had to be at work at 11. They were never able to fully fix my window in that 2 and a half hour time frame which is ridiculous. A regulator only takes like 30 minutes to put in. But then my fiancée had to bring the car back after he dropped me off at work. He was there from 1130 to 2. You can’t tell me it takes almost 6 hours to get a regulator on a window fixed. This makes me really upset. Plus no one noticed my fiancée was there for about 15 minutes. This happens every time I bring my car in and get fixed under warranty. Wasting my time every single time is ridiculous
1/1/2021
Donna G. VERIFIED CUSTOMER
The service department was immaculate, organized, educated and friendly. The offer up front of a loaner car was greatly appreciated. I felt that my car wasn’t just another job, but that the service writer cared about me as a person. Keep up the good work c
1/1/2021
Ben B. VERIFIED CUSTOMER
Great service
1/1/2021
DESIREE M. VERIFIED CUSTOMER
The service department stayed in contact with me. Larry made every effort to find parts for my vehicle so I could get it back in a timely fashion. The service department even detailed my car before it was returned.
1/1/2021
Charlie S. VERIFIED CUSTOMER
Josh the tech and all of you I think you ,you all did a great job
1/1/2021
Paula O. VERIFIED CUSTOMER
Cody Powell and Austin Terry were excellent to work with. Even though the Mail system caused the part to take much longer than expected, these two professional men took us through every step of the way. I am always extremely satisfied with the service provided by Reliable Chevrolet. I want to reach out and Dixie Lee for the fine direction of this department.
Thank you
Bob & Paula O
1/1/2021
LYLE C. VERIFIED CUSTOMER
Polite, personable, knowledgeable, and accommodating personnel!
1/1/2021
ELISA T. VERIFIED CUSTOMER
Thank you and your staff for making the purchase of my new car a wonderful experience. Well done team!!
1/1/2021
SARAH W. VERIFIED CUSTOMER
Service was excellent! Thank you!
1/1/2021
Felix M. VERIFIED CUSTOMER
Chase was very kind and kept me up to date on my vehichle.
1/1/2021
Salim R. VERIFIED CUSTOMER
Excellent customer service A+++
Thank you !
12/31/2020
MAXWELL D. VERIFIED CUSTOMER
Great service done quickly
12/31/2020
Bertha T. VERIFIED CUSTOMER
After one week with my car in your shop, the right hand mirror was still not in. You would think even with it being a holiday weekend, the mirror should have come in especially with it being a Chevy garage.