Reliable Chevrolet Auto Repair Service

Quick in and out to great care of me!

The staff is great! Always treats me with dignity and respect. Debbie and Kenny are top notch. You should give them a raise.

Bruce was awesome. He helped me in ever way he could even when my car was not going to be finished he got me the loner car to drive home . My first experience was ok just do to my car not getting done in time but the help from Bruce was above and beyond. Thank you very much. Tina T

Both my service and the technicians that helped me were excellent.

I am always happy with the way I’m treated at Reliable.

Debbie didn't answer my questions and i had to show her a bulletin on what was wrong with my car.

Probably not Debby faught she said it was ready & it wasn’t was there to pick it up

Chance grated with me a with a smile yet all my things that I had ordered my accessories for my new Silverado in install them and also listen to me about a tire I had that was losing pressure took care ofthat for me I'm completely satisfied with the service that he gave me on Friday got me in and got me out pretty quick

Very knowledgeable and reliable

Completely satisfied with Chris and his team. He acted in a professional manner every time we spoke and listened to my concerns. The lady at front desk was very kind and approachable. It's been a Great experience. Thank you Jennifer M

Was there from 10-12. Was told car would be ready between 11-1130, wasn’t notified that car was ready. Had to go to counter and wait for 10-15 mins to get someone to look up the status of my car. The keys were just sitting on the counter.

He did a fantastic job getting it returned in a timely manner. Next time going to have to get the special mats we talked about. Thank you for Rocking it like always!

The dealership is already aware of the problem but my car ended up getting some front end damage but chase is doing all he can to make it right. I do appreciate the work they do. Very good people there.

Austin was absolutely wonderful! He communicated frequently and was extremely helpful. He took a difficult situation with our car and made it much much better than it could’ve been. We will always appreciate him and everyone else at Reliable Chevrolet who went above and beyond to help us. Thank you so very much!

My ordeal has been a nightmare that no one should have to go through. My car has never had anything wrong with it, nor had any other work done on it rather than recall work. I took it in a week or so ago for a warranty issue, camshaft cover to be installed. It broke down , for first time afterwards,overheated, sprayed oil onto serpentine belt and it broke, I replaced the belt, added back the antifreeze and started home, lost all oil again, I was devasted nothing like this before had happened in the life of my car, taking awesome care of it. Landers finally admitted they were at fault and said the part was put on wrong, brought it back once again, they replaced it. Broke down the exact way again serpentine belt replaced AGAIN! Now Lou the service manager has twisted the diagnosis that the turbocharger is now out, (which he said was not urgent to repair right away) and they want 2478.00 to repair it. Now I’m in a big bind, my car is at their shop, they said THEY WOULD REPAIR , but now won’t take responsibility for repair and blame everything that happened to turbocharger. It’s convienant to twist it, so they won’t have to take responsibility for. Now he changed his story again, said it wasn’t a workmanship problem they admitted to but a ‘Bad part’ that was put on. I’m a widow and haven’t the funds to pay all of it up front. My credit isn’t good and I’ve spent all day long up until right now trying my hardest every avenue to get the help I need to pay for the work, HE SAYS ALL THIS IS. I have a good feeling, almost positive he knows the motor was damaged and now, won’t take responsibility for sending me home with a car that wasn’t drive able due to a bad repair, THST HE ADMITTED TO ON PAPER, twisted it to say I had indicator light on that turbocharger needed repaired so that’s now the problem, when before he said I need that work but not to worry it’s not urgent. Sent me home and it wasn’t right had to be done again. Bad part or bad job, either way my car was in top shape never a repair EVER, and now I have a car that’s not running in the shop and IM RESPONSIBLE! The very least you can help me with would be giving me the chance to pay installments on the 2478 yo have it repaired. I would be grateful and still be upset, but feel good about the help you extended to me to pay for it. I cannot apply for your plan because my credit isn’t good enough. I’ve tried every avenue to pay for a job that first wasn’t my problem yo have repaired at my cost, NOW I ask you to please consider what’s happened and help me out to have it repaired at my cost Thank you for your consideration Kathy M

Austin was great about letting me know what was going on, cost, when it would be ready. Reliable people have ALWAYS given great service.

The day I drove my truck off the lots it over heated Terry did get me a loaner but if I knew the heads were blown in this truck I never would have bought it terry did his job but made me fell Lomé I didn’t know what I was talking about when I called and told him every day it was overheating finally 4 months **** i was told after weeks it’s fixed. Drive it home now the engine light came on. I find this dealership who sells a truck to a woman and from day one it was a mess the sales boss is worthless said would call me after I told him I’d never trust this truck 28 grand on o have to rent to go out of town sad they don’t stand behind or want to offer a trade due to heads blown on the truck I was sold. Bad bad business. But terry did give me another truck more than once since they had the truck every other week

I appreciated the loan very much. All the staff was helpful.

The gentleman we dealt with today was very professional and personable. You should be proud to have him as an associate.

Had issue with oil change needing to be done. Apparently when car was serviced before sale someone failed to reset computer, so I've been in twice now to get taken care of so my warranty wouldn't be voided due to someone else's mistake. First time it just said oil change due. I was told first trip that it was too early and wouldn't be paid for. Next my dash said ' oil change required'. Again I was given a hard time, as Sean said " This was just done 3000 miles ago". I had called Jack Spencer prior to making this 2 ND appt. And he said contact Terry Tate and that he would take care of it. Jack did have to come over and talk to service dept. and shows on receipt he took care of it. One , he ought not had to do that if someone had done job right the 1st time. 2, There shouldn't of been any question about taking care of the oil change since someone didn't complete their job the 1st time. I'm wondering how the rest of my warranty service is going to be. Yes I purchased extra warranty. I do want to Thank and give props to Jack Spencer for stepping up to the plate and taking care of the customer. Thank you again Jack ! Sincerely, Cindy Chaffin