Great service advisor, but I have to come back for a fourth time to fix my AC unit because the techs Didn’t double check when they put the car back together
3/7/2021
Deana Dee. VERIFIED CUSTOMER
Jon in service was very pleasant to work with today!!! Thank you
3/6/2021
Marla J. VERIFIED CUSTOMER
Job does a great job!
3/4/2021
Jackie H. VERIFIED CUSTOMER
Jon Kennedy gave us great customer service today, thank you!
3/3/2021
SHERYL W. VERIFIED CUSTOMER
Jon was excellent! Great Customer Service! Very thoughtful and considerate. Thank you.
3/3/2021
Stacey D. VERIFIED CUSTOMER
Jon, as usual delivers the best customer care. He is so caring about every aspect of the customer experience all the way to making sure I knew their was coffee while I waited for my car. He’s just such a gentleman in every way. I’m old fashion and appreciate the chivalry.
3/3/2021
Enrique M. VERIFIED CUSTOMER
Jon was great to work with! He explained everything that was done on to car, and addressed all my concerns. I look forward to working with him again.
2/28/2021
Ricarda K. VERIFIED CUSTOMER
Jon Kenney is as usual doing an excellent job.
Thank you for that.
2/27/2021
Joseph G. VERIFIED CUSTOMER
John is the best service manager I've ever seen in a car dealership! He takes everything that the customer has said processes it and gets it done whatever it is right away. Thank you so much John for your help
2/27/2021
Linda . VERIFIED CUSTOMER
The repair made I felt should have been covered under warranty and was not.
2/26/2021
Andrea P. VERIFIED CUSTOMER
Jon is always so helpful and takes such good care of my Fiat. I prefer to take it there than the place I bought it.
2/26/2021
CONRAD D. VERIFIED CUSTOMER
Thanks Jon kenney!
2/26/2021
THOMAS P. VERIFIED CUSTOMER
Jon is always a pleasure to deal with
2/25/2021
Edward F. VERIFIED CUSTOMER
John Kinney is a quality employee and understands excellent customer service.
2/24/2021
GLENDA M. VERIFIED CUSTOMER
Jon Kenny was outstanding helping me get my 2019 Fiat 500c ‘s service! His excellent customer service skills made me feel my car was not only in good hands, but would get the absolute best quality service possible! We’ll be back for ALL its future service. Thank you for having such a great employee who cares about your customers!
2/24/2021
Vincent A. VERIFIED CUSTOMER
Spontaneous issue dealt quickly as if I was a special customer
2/23/2021
Sabrina N. VERIFIED CUSTOMER
Great service
2/23/2021
William R. VERIFIED CUSTOMER
I found John to be a pleasure to deal with. If all service advisors for Alfa treated customers the way he treated me there would be more Alfa buyers and the brand would win awards for customer service.
2/23/2021
Patricia L. VERIFIED CUSTOMER
I have always had issue with this dealearships service department. For the most part people are pleasant and try to be helpful but often I feel like I am part of a comedy of errors. The latest was that they lost all history of my car and service on my car. I had to supply them with past invoices so that they can recreate my account. Even when I provided fhem with the past services. I was still told that I needed service on things it was evident that I had already had done from my own records. When I went to finally retrieve my car, nobody was available that knew how to take a credit card. Everything is always an ordeal. Even with all this not once did anyone suggest that or think that maybe they should apply some discount to the bill for all my troubles. Really should I have to do your job and then pay you for it too.
2/22/2021
GREGORY S. VERIFIED CUSTOMER
Jon was great. Knowledgeable and prompt. He explained everything.