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Real Reviews from VERIFIED CUSTOMERS
William D. VERIFIED CUSTOMER
Jon Kenney is just the best!!
12/17/2020
Charles T. VERIFIED CUSTOMER
Great job Jon, thanks
12/15/2020
Crystal M. VERIFIED CUSTOMER
Everyone here is great and treated me with utmost attention & I know my car are in safe hands. John Kenney is superb!
12/12/2020
EVA A. VERIFIED CUSTOMER
Everyone there is very nice and professional and I appreciate that very much
12/12/2020
Pamela C. VERIFIED CUSTOMER
Jon is an excellent customer service manager. I am grateful for his courtesy and taking the time and effort to take care of my vehicle and my transportation to my office. Above and beyond! Thank you!
12/10/2020
Stephanie R. VERIFIED CUSTOMER
Exceptional service.
12/10/2020
Alexis S. VERIFIED CUSTOMER
It’s worth the drive from downtown Phoenix to have my Fiat repaired. Jon is great to work with and spends time explaining what needs to done. Keeps me updated on the timeline for repairs.
12/9/2020
Stuart B. VERIFIED CUSTOMER
I’ve had no news about my required parts for weeks
12/9/2020
Jenae P. VERIFIED CUSTOMER
Jon is an outstanding service tech. He’s very knowledgeable and communicates very effectively with customers. And he went above and beyond to make sure I had an extra couple of pounds of air in my tires, just as I wanted. It was an A+++ experience.
12/8/2020
Jonny C. VERIFIED CUSTOMER
Yolanda was excellent and very attentive to my problem. I was however upset with the technicians that failed to adequately diagnose the issue. I have to unfortunately go to another dealership to fix this. Yolanda was terrific, listened to my problem and made sure that I was being taken care of. I recommend she get a raise for bonding like that with customers!
12/8/2020
Julie B. VERIFIED CUSTOMER
Thx to Jon! He kept me informed every step of the way!
12/8/2020
Kathleen D. VERIFIED CUSTOMER
Jon Kenney, as always, was very helpful and courteous. Always a pleasure doing business with him.
12/6/2020
Thomas M. VERIFIED CUSTOMER
John Kenny was awesome, as always! Extremely helpful & accommodating
12/5/2020
Efren E. VERIFIED CUSTOMER
Thank you
12/4/2020
Linda E. VERIFIED CUSTOMER
Very professional , alway calls me by name. John is a asset to the Fiat dealership.
12/1/2020
Nicholas D. VERIFIED CUSTOMER
My service advisor was very accommodating and friendly as usual. However, the disorganization amongst the entire service sector was abysmal and unprecedented. When one makes an appointment for service, via online or any other method, service should be performed. The fact that my car was not attended to in any capacity on the day of my requested service is inexcusable from a management standpoint. The department handled themselves well and were extremely apologetic but an instance like this should never occur. Furthermore, whilst waiting for my vehicle to be serviced in the showroom, multiple sales team members and customers were not wearing masks. At the peak of a global pandemic to not be enforcing strict mask wearing protocols at a business is absolutely despicable and horrifying. Improve.
11/28/2020
Trish R. VERIFIED CUSTOMER
Love dealing with Jon Kenney!
11/28/2020
Colten R. VERIFIED CUSTOMER
I was disappointed with the service. I had to call 4 times to get ahold of someone to find out if my car was ready. I waited all day for my car to be ready for a simple oil change and zaktak paint touch up. I also requested that the tires psi is changed from 40 to 35. The tire pressure request was ignored, the zaktak was not even started and the oil change had just got done. We’re talking 6 hours later. Just didn’t seem on the ball and I didn’t feel very well taken care of.
11/26/2020
Carl Christian. VERIFIED CUSTOMER
Great job as always!
11/26/2020
Thomas E. VERIFIED CUSTOMER
I was not please with the wait time...i waited 4 hours forna key fob to be programed and my radio to be reprogrammed...mynadvisor said he shoud of gave me a loner..yes he should have
11/21/2020