Great service! Yolanda was wonderful to work with!
10/19/2020
Adriana T. VERIFIED CUSTOMER
There was lack of communication between the service desk and myself. Two separate members of your team gave me two different times of when my car would be ready. One rep said the car would be done the following Tuesday so I went to pick up the loaner on Friday. As I planned my out of town trip Saturday another rep called me to tell me my car would be done Saturday morning. This completely changed my weekend plans, as well as having had to spend Money to fill up the tank on the loaner — which unfortunately had an empty tank, making me have to stop by the gas station first thing out of the dealership. There seemed to be a general lack of consideration for my time and the overall satisfaction of service. This is my second time having anything serviced at your location and both times have not been a satisfactory experience. I prefer going to other dealerships to get the car serviced.
10/19/2020
Vincent C. VERIFIED CUSTOMER
Jon Kenner was a professional Who makes customer (me) Feel welcome and appreciated, he took time to explain possible causes on the issues I have with the vehicle, but calmly assured me that the tech will look at every issue(s) I mentioned .
10/18/2020
Paul G. VERIFIED CUSTOMER
Jon Kenny was great but you have real problems with your automated phone system. I have been receiving calls all day from people wanting to book a service for their Alfa Romeo and they are being directed to my mobile number
10/18/2020
Molly J. VERIFIED CUSTOMER
Great job Jon. Thank you!
10/18/2020
Jennifer R. VERIFIED CUSTOMER
Jon Kenny is great as always. He got me in and out fast.
10/16/2020
Amanda C. VERIFIED CUSTOMER
Jon Kenny is a very kind, helpful advisor. I trust him to offer me the best prices and provide high quality work.
10/15/2020
Kay C. VERIFIED CUSTOMER
I gladly talk to the GM. The experience has been bad on all levels.
10/14/2020
Richard K. VERIFIED CUSTOMER
Thank you Jon for my beautiful wheels!
10/11/2020
James H. VERIFIED CUSTOMER
Very professional
Quality service
Thank you
10/11/2020
Eva A. VERIFIED CUSTOMER
Excellent service !!!
10/10/2020
Breyan S. VERIFIED CUSTOMER
Always top notch customer service, thank you!
10/8/2020
Allen H. VERIFIED CUSTOMER
Great work as always wven though you guys were overwhelmed that day.
10/7/2020
Cliff K. VERIFIED CUSTOMER
Jon K was terrific! Great experience
10/5/2020
Charles A. VERIFIED CUSTOMER
Terrible communication between the Engineers at Fiat the service writer and in turn to myself!
10/5/2020
Allen H. VERIFIED CUSTOMER
Jon Kenney is Amazing!
Always makes me feel welcomed, always remembers me, treats me like a friend and always takes a moment to make me feel welcomed.
-Allen H
10/3/2020
Oracio C. VERIFIED CUSTOMER
John was fantastic!
10/2/2020
David S. VERIFIED CUSTOMER
Thanks to Jon and Will for the excellent care and attention they offer to their clients. I am confident that anything that needs repairs will be fixed properly in a reasonable time frame.
10/2/2020
William C. VERIFIED CUSTOMER
John Kenney did great job on handling and communication of my service. I moved from bill luke because of service issues. Glad I have switched.