I appreciate the entire service department for standing behind their product, and taking care of the customer. The service department has won my dedication to your dealership.
11/30/2018
Paulette H. VERIFIED CUSTOMER
The experience was very very good and it was in a timely manner I got right in when my appointment was scheduled every one was very very kind and professional also courteous I will be back
11/30/2018
Molly L. VERIFIED CUSTOMER
Great customer service! Kepted me informed on what was going on to my car, thank you for taking such good care of us with the problem we have! Love the customer service dept, best in North east Arkansas!
11/30/2018
Woody H. VERIFIED CUSTOMER
I drove off n had to come back because the tire pressure setting had not been reset correctly. Everything else was fine but that should have been confirmed before I drove off I had appointment at 8 Am n the doors were locked at 7:55 when I arrived
11/30/2018
Shelby H. VERIFIED CUSTOMER
I simply went in for an oil change and new battery and when I got my bill there were so many extras tacked on that it yanked my bill up to over $500. That is a disservice to your customers and is just bad business to do that to someone. Will not be returning.
11/30/2018
Sharon C. VERIFIED CUSTOMER
Excellent service
11/29/2018
Richard T. VERIFIED CUSTOMER
Expected to drive 60 Miles for a diagnosis
And was surprised that they could fix it in the same trip
Excellent!
11/28/2018
Kay W. VERIFIED CUSTOMER
Very pleasant experience
11/27/2018
Robert M. VERIFIED CUSTOMER
I was very pleased!
11/27/2018
David B. VERIFIED CUSTOMER
Kept in contact
11/24/2018
Christopher C. VERIFIED CUSTOMER
Great service
11/24/2018
Stephen L. VERIFIED CUSTOMER
Excellent service always. Sales, service, and maintenance staff have always been receptive to my needs.
11/22/2018
G. W.. VERIFIED CUSTOMER
Kaleem was very courteous and helpful during my visit to your dealership
11/22/2018
Hemant P. VERIFIED CUSTOMER
Ms. Collins is a excellent service writer. Very respectful and knowledgeable.
11/22/2018
Christopher T. VERIFIED CUSTOMER
Tom screwed me over and now Gmc doesn’t get my business anymore. Told me my truck is under warranty and won’t cost a thing. Then calls back after work has been done and says not covered and i have to pay a invoice. That’s not professional at all and didn’t tell me or keep me updated. I would have liked to have known if their would have been a labor charge or anything. Don’t say your free and covered of your really not. Was going to buy 3 more diesels but not anymore. Thanks to dumb Tom and whoever made me pay that dumb fee after telling me it’s covered.we have all agreed, My family, my personal business nor my contractors i subcontract jobs to will buy anything from Gmc now. I told him if he makes me pay that then we’re done. So we’re done.
11/22/2018
Kenneth H. VERIFIED CUSTOMER
Wonderful service! He was knowledgeable about the problem and quickly had it fixed!
11/22/2018
Megan M. VERIFIED CUSTOMER
John was great! Efficient and friendly! My car went back at 8:10ish and I was back in my car and pulling out at 8:45!