Attentive and gracious service. Very happy with our experience!
1/25/2025
Richard S. VERIFIED CUSTOMER
Mario was outstanding.
1/25/2025
Angela C. VERIFIED CUSTOMER
I am happy. My car is running smoothly after today's service. Thank You!!
1/25/2025
Amparo M. VERIFIED CUSTOMER
he was very welcoming. even though we were late for our appt, he never made mention of it and acted as if we arrived early.
he told us how long to expect to keep our car for service.
he offered their lounge but we went to look at the new cars in the showroom.
he personally looked for us and got us from the showroom notifying us the car was already done.
what a very pleasant experience
1/25/2025
Maria E. VERIFIED CUSTOMER
great customer service and smooth transaction
1/25/2025
Angellica M. VERIFIED CUSTOMER
Randy is always very professional, friendly and thorough! I highly appreciate the great service and attention to detail! Thank you
1/25/2025
Michele K. VERIFIED CUSTOMER
Ben Nino is a great ambassador for Lexus, and always seems to have my best interests in mind as well.
1/25/2025
Steven N. VERIFIED CUSTOMER
George explained what would be done (10k service), and when the car would be done.
1/25/2025
Linda M. VERIFIED CUSTOMER
David was exceptionally helpful and responsive.
1/25/2025
Kathleen H. VERIFIED CUSTOMER
Everything was fine. Mario is always extremely helpful, my car was ready much sooner than expected. Thank you.
1/25/2025
Lois M. VERIFIED CUSTOMER
Impeccable service. Thank you!
1/24/2025
Judith O. VERIFIED CUSTOMER
Dave is very knowledgeable and helpful. I really appreciate how he takes care of me.
1/24/2025
Grigoriy K. VERIFIED CUSTOMER
David explained and delivered very well
1/24/2025
Allison C. VERIFIED CUSTOMER
I was very happy that Alma was able to accommodate my schedule today as I was running late from work. I also appreciated the quick shuttle ride from Jessie who was very nice and pleasant during the drive. Thx so much!
1/24/2025
Maureen F. VERIFIED CUSTOMER
I want to say ur service dept excellence is why I bought a Lexus and Randy did a great job and it was nice to see Alma as well. What a team u have. Grateful
1/24/2025
Larry K. VERIFIED CUSTOMER
Randy was great!
1/24/2025
Ginny T. VERIFIED CUSTOMER
He listened to my concerns, educated me on a few things with the car, and completed the work ahead of schedule.
1/24/2025
Karen A. VERIFIED CUSTOMER
Randy was very friendly and thorough, all with a big smile.
1/24/2025
Neal P. VERIFIED CUSTOMER
Mario and the rest of the team were great as usual. Thanks also to Felix for the shuttle service.
1/23/2025
Jila A. VERIFIED CUSTOMER
I stopped by with a huge panic of my car overheating Friday afternoon. Randy assured me that the car will be diagnosed and repaired in the matter of days.
Thank you for the loaner car as well.
Jila A