I am satisfied with the completed Maintenance with my car. I was disappointed that it was completed as told (end of day) since I dropped my car off at 745am. I had to get a loaner car that I had to put gas in upon return which I wouldn’t have had to do if the job was completed on my car. David apologized and explained what happened. This dealership remains the only place I will take my car for maintenance.
1/10/2025
Vivian N. VERIFIED CUSTOMER
Very good. Thank you ! I’m excited to share my experience with Alma Cardena-orozco
1/9/2025
David K. VERIFIED CUSTOMER
Mario was great. The vehicle is great.
1/9/2025
Anil P. VERIFIED CUSTOMER
Ben is an excellent service manager
1/9/2025
Quintard G. VERIFIED CUSTOMER
Alma is the Best! She is personal, efficient, experienced, professional and a great communicator. And I also appreciate her sense of humor. I have had two recent tire problems which she rapidly and economically solved. Bottom line: she exemplifies Customer Service. I salute Putnam for hiring her.
1/9/2025
Debasish S. VERIFIED CUSTOMER
Always professional helpful and keeps us updated through the process.
1/9/2025
Edilberto A. VERIFIED CUSTOMER
Alma did excellent job! She explained all the details and how it takes to complete.
1/9/2025
Thien Trang. VERIFIED CUSTOMER
Excellent service
1/9/2025
Heather S. VERIFIED CUSTOMER
Thank you for the multi-point inspection! I purchased a pricey warranty through another dealer so just want to be sure everything is running properly. Thanks!
1/8/2025
Paula U. VERIFIED CUSTOMER
Your whole team are the best.
Thank You
1/8/2025
BERNADETT D. VERIFIED CUSTOMER
Excellent job
1/8/2025
Brian V. VERIFIED CUSTOMER
Good job!
1/8/2025
Eric D. VERIFIED CUSTOMER
Exceptional service provided by your team. I was pleased with your professionalism and attention to detail.
1/7/2025
Umberto C. VERIFIED CUSTOMER
Very helpful and professional staff.
1/7/2025
Jennifer T. VERIFIED CUSTOMER
I had excellent service and experience!
1/7/2025
Phillip R. VERIFIED CUSTOMER
Mario, was (as usual) professional and friendly
Thank you Mario
Cheers Phil
1/7/2025
Sophia S. VERIFIED CUSTOMER
He ( Randy) is excellent ????
His service to a customer is excellent and he is very knowledgeable .
I’m a happy customer .
-
1/6/2025
Takeshi S. VERIFIED CUSTOMER
Mario was very helpful in the process!
1/6/2025
Alfonso D. VERIFIED CUSTOMER
Absolutely!
1/5/2025
Carolyn B. VERIFIED CUSTOMER
I wish the service agent reviewed what was done with my car. It was no big deal, I just looked at the receipt. Also, the gal at the front desk who I picked up the rental car from was pretty unfriendly. Regardless, the overall experience was seamless. I appreciated the timely call from Lexus when the light went off in my car. I was also glad they had a tire in stock and they were easily able to change it the same day of service. I also appreciated the service shop opened promptly at 7am.