Experience was positive, although I never actually talked with Winston. Everything was very efficient.
5/23/2019
Terri E. VERIFIED CUSTOMER
Mr. Joe Bermudez, Assistant Service Manager, is an excellent individual who cares about me as a customer and he cares about the service to my car. He explains all the service my car needs. He asks if I have any concerns or questions I want answered about my car. He was going to provide me with a loaner car but I asked if I could stay and wait for my car. He kept me thoroughly informed about my car while it was being services. He’s an Outstanding Individual/Worker with a Very Professional Attitude. Thank you Lexus for providing me with Quality personnel, care, and service.
5/23/2019
Chandan S. VERIFIED CUSTOMER
Exceptional service
5/23/2019
Anthony F. VERIFIED CUSTOMER
Everything, maintenaceand repairs, went smoothly
5/22/2019
Brian B. VERIFIED CUSTOMER
I recommend that Josh should give a seminar to the rest of the staff on how to treat customers professionally, and at the same time with respect and courtesy. Some of them have forgotten, or have chosen to forget, how to do that and who the customer is. And that is one of the reasons we have chosen to go elsewhere for certain services.
5/22/2019
Albert M. VERIFIED CUSTOMER
Your service was excellent.
5/22/2019
Katerina L. VERIFIED CUSTOMER
Val was wonderful. You took my vehicle in without an appointment and worked with me while I had AAA replace the faulty battery. You gave me a loaner and got my vehicle back to good working order. Very well done.Thank you!
5/22/2019
Jennifer B. VERIFIED CUSTOMER
He was very friendly and helpful.
5/22/2019
Stephen O. VERIFIED CUSTOMER
Great service.
5/20/2019
Janete V. VERIFIED CUSTOMER
Very very happy ...
5/20/2019
Daniel B. VERIFIED CUSTOMER
Fadi is the man. We will continue to take our Lexis autos to Putmam as long as we can work with Fadi
5/20/2019
Christine K. VERIFIED CUSTOMER
Winston was there immediately to greet me. Took me to his office. Quickly did the paperwork and walked me to the lounge.
5/19/2019
Robert And. VERIFIED CUSTOMER
Val was amazing and kept I great contact with me during my service.
5/19/2019
John T. VERIFIED CUSTOMER
Great service from beginning to end; nail in tire was immediately identified and removed and patched quickly and all for no cost to me. This is a reason that I will come back to Putnam Lexus to purchase the next automobile!
5/19/2019
Anthony M. VERIFIED CUSTOMER
Ben was very professional and kept me up to date on the repairs on my car. He was friendly and helpful.
5/18/2019
Kathryne B. VERIFIED CUSTOMER
Service from Fadi and his team is consistently excellent. Timely, thorough, reasonably priced, trustworthy with smiles.
5/18/2019
Donna O. VERIFIED CUSTOMER
Found screw in my tire. Drove in without. Appointment and my service adviser had it done while I waited. Excellent Service’s
Donna O
5/18/2019
Pavel Z. VERIFIED CUSTOMER
I was offered to relate scotch on my Lexus. After service it’s still was there and I was charge for body work.
Unsatisfied with level of service. If it’s not possible to repair scratch I expect to be informed before service.
Regards. Paul.
5/18/2019
Frederick R. VERIFIED CUSTOMER
I want to say thank you Fadi for a great costumer service.your service was exceptional.overall excellent service.keep up the good work.