Joe and your service was great. I think though that the mechanic who last changed our oil should be aware of the problem.
5/9/2019
Brahma N. VERIFIED CUSTOMER
My service was taken care of in time
5/8/2019
Vish S. VERIFIED CUSTOMER
Richard was simply amazing. He went above and beyond to address my concerns even when they were related to another dealership. Greatly appreciate it.!
5/8/2019
Enrico D. VERIFIED CUSTOMER
Val is great.
5/8/2019
Lizzy K. VERIFIED CUSTOMER
I’ve been part of the Putnam Lexus Family since 2007. I’ve purchased two Lexus and am extremely fortunate to have Richard as my customer service rep. Richard has very strong work ethic. You know, his wife went into labor this morning and still he worked through the day to close all his transactions and called me at 5:30pm to inform me of my car status and that he was leaving me in good hands with Randy.
Putnam Lexus - I hope you’re treating your employees well. It’s rare you find these type of employees. And from the bottom of my heart, I want to thank Richard for always taking care of me and my family.
5/8/2019
Jianyun W. VERIFIED CUSTOMER
Great service?especially Lan can speak mandarin! Thanks !
5/8/2019
Debbie C. VERIFIED CUSTOMER
Benjamin is the best! He explained everything in detail and gave me a print-out.
5/6/2019
Wilson W. VERIFIED CUSTOMER
Appreciate yours service!!
5/6/2019
Sudheer S. VERIFIED CUSTOMER
Thanks to Josh. There was a computer error in my appt scheduling not only was Josh still able to fit me in but he allowed me to leave within the promised time.
5/6/2019
Marvin O. VERIFIED CUSTOMER
Kent was both helpful and courteous. I’m always confident when talking with your service department.
5/6/2019
Peter C. VERIFIED CUSTOMER
Winston is great at his job and offered spot on advice. He will be a great asset to your business.
5/5/2019
Gabriel V. VERIFIED CUSTOMER
Everything was taken care of very professionally. Thanks
5/5/2019
Barbara C. VERIFIED CUSTOMER
Very professional service all around
5/5/2019
Armando H. VERIFIED CUSTOMER
Josh was spectacular and thorough. I very much appreciate him coming in on his day off to make sure my service order was complete with zero hiccups. He’s also very kind and enthusiastic, and patient. He went above and beyond.
5/5/2019
Joshua R. VERIFIED CUSTOMER
Greg is simply the best of the best. A trusted advisor. I won’t work with anyone else.
5/5/2019
Gary A. VERIFIED CUSTOMER
Always great service without pressing any buttons
5/5/2019
Andrea M. VERIFIED CUSTOMER
Wonderful service as is the norm from Fadi.
5/5/2019
Tony A. VERIFIED CUSTOMER
**** was not only professional but very efficient at his job. He kept me in formed about the situation about my car through the whole process, and gived me a couple of recommendations of what needs to be fixed in my car. The service was outstanding, i’ll be coming back again n asking for him.
5/4/2019
Abdul Q. VERIFIED CUSTOMER
Greg Dong is one of the reasons I keep bringing my Lexus cars to Putnam!! He is a real gentleman.
5/4/2019
Charles S. VERIFIED CUSTOMER
I was very pleased with the service Ben Nino gave me. The extra care for the exterior is very pleasing an much appreciated. The car is running very well and looks great,.