Kent is very knowledgeable, helpful and reliable. Service was clearly explained. My car was ready ahead of time. Thanks a lot for such service.
4/29/2019
Felicia W. VERIFIED CUSTOMER
Great customer service
4/29/2019
Andrew R. VERIFIED CUSTOMER
Joe is easy to work with. Thanks.
4/29/2019
Ronald S. VERIFIED CUSTOMER
Very happy with everyone at the Putman dealership
4/29/2019
Barbara K. VERIFIED CUSTOMER
Val was very helpful and courteous.
4/29/2019
Peter T. VERIFIED CUSTOMER
W’ll be back, good job! Pete & Carol
GrassI.
4/28/2019
Kevin T. VERIFIED CUSTOMER
Greg embodies Lexus Service!
4/28/2019
Laura L. VERIFIED CUSTOMER
Great personal service! Joe was great!
4/28/2019
Janet R. VERIFIED CUSTOMER
Fadi was great. Extremely professional and efficient. Thank you.
4/28/2019
Tolentino C. VERIFIED CUSTOMER
Well done and on time
4/28/2019
Tsuen-Syong L. VERIFIED CUSTOMER
Very a good job.
4/27/2019
Kenneth H. VERIFIED CUSTOMER
Need better car rental clerk or truely 100% filled gas car. Got a 90% gas filled car, while the paper said completely full. I end up waiting in dealer at whole time while car is serviced. Only drive out of lot and drive drive back in, and was asked to pay gas. Does this sound like a joke?
4/27/2019
Erin J. VERIFIED CUSTOMER
Great! Fadi an excellent guide and we felt it was a smooth and positive service experience.
4/27/2019
James N. VERIFIED CUSTOMER
Great service. Winston was really good in getting car serviced. I had it done on Sat afternoon but he ensured that the car was serviced by the evening so that I don’t have to come in on Monday morning. Saved me a lot of time.
Please continue the great service that your provide!’
4/27/2019
Lisa K. VERIFIED CUSTOMER
Winston was efficient and professional every step of the way.
4/27/2019
Mimi L. VERIFIED CUSTOMER
Everything is doing great. Thank you guys to take care of my car. Really appreciate! Thank you very much and see you guys on my next service.
4/27/2019
Robert P. VERIFIED CUSTOMER
Service settings on dashboard was not returned to normal settings. I did not notice until after I left.
4/26/2019
Gary C. VERIFIED CUSTOMER
**** was extremely helpful.
4/26/2019
Wenli W. VERIFIED CUSTOMER
Fred told me the technician found a nail in my (front right) tire, which was taken out before I could see it. The next thing was telling me it costs $60 to patch it! Is this a reasonable charge when many other shop could do the simple fix for $10? So I told him I will not get it fixed there, they told me they would put on my spare for me. After I got the tire fixed, the brake made noises, steering wheels vibrated. Putnam offered me to take the car back to check, but I took it back to my shop, which told me the other (front left) tire’s balance was a little off. You know I don’t care about the free coffee and snack you offered, I was there for car service. You’d rather put me through all the troubles of putting on my spare than a $10 fix job, provided I have already paid $100+ for the service. It made me wonder what your technician has done for $100 job, when a simple plug / patch work is charging me $60, I hope I did not get a luxury car wash only for $100+.
4/26/2019
Jacob A. VERIFIED CUSTOMER
Through my visit I was greeted by 8 total employees. And with each interaction I got that the feeling that each separate individual was prepared to assist me in any way. The strength of your team comes through with the efforts of each team member. Thank you!