Everything was fine except the staff forgot to let me know my car was ready. I waited in the waiting room then finally went to the desk and she pulled the paerwork out of the file after checking with the service tech.
4/16/2019
Kim W. VERIFIED CUSTOMER
Best servics.
4/16/2019
Donald R. VERIFIED CUSTOMER
Kent was courteous. He described the service work clearly, and my car was finished on time. It was a good experience.
4/16/2019
Tinawaty N. VERIFIED CUSTOMER
Joshua made an effort to check on my vehicle on his day off. I appreciate his customer service.
4/15/2019
Nicholas Y. VERIFIED CUSTOMER
This is my first service at PutnamLexus. Mr. lan is a good guy.
4/15/2019
John T. VERIFIED CUSTOMER
Your services is excellent. I am very satisfied with the service and the people are friendly. Keep up with the good work.
4/14/2019
Chris K. VERIFIED CUSTOMER
Fadi was the best service consultant one could ask for from start to finish. I hope the owners of this dealership properly recognize their employees. Seems to be a lot of turn over, pay your good employees what they are worth!
4/14/2019
Gary C. VERIFIED CUSTOMER
Greg Dong goes 110% above and beyond in delivering professional service that assures me that he personally cares about my family’s safety through the performance of our lexus...especially since this car is the one my boys drive.
4/14/2019
John C. VERIFIED CUSTOMER
Service was great as usual. For me, the reason I have a Lexus is because I trust the guys that service the vehicle. Working with Fadi over the years is one of the reasons I would entertain buying a Lexus as my next vehicle.
4/14/2019
Thomas B. VERIFIED CUSTOMER
Job well done, as always!
4/13/2019
Susan G. VERIFIED CUSTOMER
**** was my advisor and he could not have been more helpful and considerate I came in without an appointment and was treated to service almost right away He is a truly great employee. I give all service questions a ten SusanHeiss
4/13/2019
Jack S. VERIFIED CUSTOMER
He is the best
4/13/2019
Elizabeth E. VERIFIED CUSTOMER
I always enjoy this special service and commitment of the people at Lexus. Val was especially nice, explaining cost etc.
4/13/2019
Alise J. VERIFIED CUSTOMER
Benjamin continues to provide the highest level of service. Many many thanks to Benjamin, Randall, and team for resolving the matter.
4/13/2019
Elizabeth V. VERIFIED CUSTOMER
Great car, worthy of great care. Thank you.
4/12/2019
John L. VERIFIED CUSTOMER
I am fine with what ever was done on the 5k svc...but no advisor ever advised what was done or going to be done to my car; so I am 60-70% satisfied
4/12/2019
Kim J. VERIFIED CUSTOMER
He carefully checked out the car and worked on the paper work. Thank you Richard!
4/12/2019
Brian T. VERIFIED CUSTOMER
Very helpful and professional.
4/12/2019
Gloria C. VERIFIED CUSTOMER
Excellent service as usual--Fadi gives nothing less! Made sure my car was up-to-date on the current 40k service and also found a tear in my back window wiper which was replaced promptly. Also found a nail in my rear tired on got it fixed asap so I can drive without worry. One of the team members was also able to get my new door ding out, letting me know the repair guy is onsite today and how much it would cost which I approved right away as it will save me time from otherwise having to look for someone else and taking the car in, wasting lots of time in the process. Got lots done today and I was happy it was all taken care of! Fadi kept me informed every step of the way.