Richard Nguyen is the best! He is so considerate, patient, knowledgeable, honest and kind. He is why I remain loyal to Putnam Lexus. My experience at your Service Station this week has been tremendously satisfying. My husband Kurt said he will buy a Lexus instead of an Audi because of Richard Nguyen!!
4/5/2019
John S. VERIFIED CUSTOMER
Josh was extremely helpful and engaging, and when my tires did not show up on the predicted delivery afternoon, he got me in promptly to finish the service the next day.
4/5/2019
Hing S. VERIFIED CUSTOMER
Greg is outstanding, courteous and efficient. Your dealership is lucky to have him.
4/5/2019
Mike C. VERIFIED CUSTOMER
Without a doubt the best customer service I have ever had in owning a number of automobiles over 60 years.
4/5/2019
John K. VERIFIED CUSTOMER
Service was excellent ! Thank you so much!
4/5/2019
Carol A. VERIFIED CUSTOMER
I had a big expection on my car and an oil change. I don’t know what they did to my car. I was told but not shown. My care was washed but still dirty. My windshield wipers were very bad and I wanted them changed but they didn’t check to see if I needed them changed. I was told my tires were bald and I should change them ASAP. I took it to two shops and they said they are fine. Also. The car has 30,000 miles why are my tires bald. The same tires he was trying to sell me said 50,000 miles. I’m confused and I like josh but wasn’t happy at all. I felt that if I was a man things would have been different.
4/5/2019
Rosalinda F. VERIFIED CUSTOMER
Richard Nguyen is very efficient in taking care of the problem in my Lexus 350.
Nice to know him that he really care for his Client first and foremost.
Always has a nice smile. Trust him for taking care of my Lexus. Cheers for a good employee , Richard Nguyen.
4/4/2019
Stephen H. VERIFIED CUSTOMER
Val was helpful and very fast. I was surprised at how quickly he handled all necessary steps.
Steve
4/4/2019
Barbara K. VERIFIED CUSTOMER
Excellent service at Putnam!
4/4/2019
M. Carmela. VERIFIED CUSTOMER
The job was extremely well executed. My car was picked up at my house and returned in a timely manner by a courteous driver.
4/4/2019
Joan S. VERIFIED CUSTOMER
Fadi is terrific. He always does a great job for us
4/4/2019
Anne E. VERIFIED CUSTOMER
Superb communication - Fed was awesome
4/4/2019
Maria B. VERIFIED CUSTOMER
Fred is always great!
4/4/2019
Jeanette L. VERIFIED CUSTOMER
Fadi Sudah in my opinion is a terrific asset to Lexus. He is
kind, personable, fun to work with, and explains everything
clearly and thoroughly. I ask for his help every time I come
to Lexus.
4/4/2019
Barbara A. VERIFIED CUSTOMER
All the items I wanted done were completed. Fahed was exceptional. He explains items I don’t understand and cares about the service my car receives.
Thank you,
Barbara A
4/4/2019
Sharon O. VERIFIED CUSTOMER
Ben was efficient and provided great service.
4/4/2019
Cristina L. VERIFIED CUSTOMER
Very helpful
4/4/2019
John W. VERIFIED CUSTOMER
Outstanding as usual
4/4/2019
Sinclair C. VERIFIED CUSTOMER
Kent was friendly, helpful, and always available to answer questions! Great experience
4/3/2019
Angela S. VERIFIED CUSTOMER
He was great and I was in and out of there with a clean car in much shorter time than expected. Thanks Benjamin