Fred was very helpful with my concern on my car even tho I brought my car from other dealership. I kept bugging him with my car but he was not annoyed about it he even ask his technician to help me with a few minor problem when I just drop in without scheduling an appointment. Most other dealership I went will not give this kind of service. I would keep coming here for my service and I would recommend my friend to come find Fred for his service when they ask me.
3/16/2019
Saeed M. VERIFIED CUSTOMER
Fred was very professional
3/16/2019
Wilfredo P. VERIFIED CUSTOMER
Satisfied!
3/15/2019
Tatiana K. VERIFIED CUSTOMER
The job was done nicely and quicker than I expected. Fadi was also very helpfull with answering my questions. Thank you!
3/15/2019
Peyton Family. VERIFIED CUSTOMER
Fadi is the best and I'm delighted that he is such a tenured employee at Putnam.
3/15/2019
Kris T. VERIFIED CUSTOMER
Fadi is the best! He has been my go to person for so many years now.
3/15/2019
Tu N. VERIFIED CUSTOMER
Excellent service!
3/15/2019
Alicia S. VERIFIED CUSTOMER
Great service as always.
3/14/2019
Joyce B. VERIFIED CUSTOMER
Excellent service from everyone I had contact with
3/14/2019
Kathleen D. VERIFIED CUSTOMER
Service manager got me processed quickly even though I dropped off the cat 30 minutes early and showed up a day late to pick it up. Car was nice and clean when I got it back. Even my headlights were buffed since they had gotten a bit foggy
3/14/2019
Randolph H. VERIFIED CUSTOMER
Thanks. Very professional
3/14/2019
Lawrence S. VERIFIED CUSTOMER
Thanks
3/14/2019
Geogianna S. VERIFIED CUSTOMER
5 star rating with Fadi
3/14/2019
Kanjana C. VERIFIED CUSTOMER
Good
3/14/2019
Denise W. VERIFIED CUSTOMER
Kent was excellent and very thorough!
3/12/2019
Alan G. VERIFIED CUSTOMER
Great service! Thank you!
3/11/2019
Susana C. VERIFIED CUSTOMER
I didn’t have an appointment since my low pressure tire happened that morning. After putting more air in my tires, light was still on. After calling AAA, tech had discovered nail in right back tire. Tech suggested I take tire in for repair ASAP. Given I had purchased my tires a year ago from Lexus dealership, Kent took care of me on a busy Saturday. That is customer service. I did not mind waiting nor getting a car wash as service was busy, as long as I knew the tire was going to be repaired. I had comfort knowing Lexus backs it products and service, plus cares for safety of their customers.
3/11/2019
Edwin M. VERIFIED CUSTOMER
I just want to say thank you to Joe he was very attentive and helpful while I was there.
3/11/2019
Monica L. VERIFIED CUSTOMER
Quick and simple. Loaner cars are a savior. Thanks!
3/10/2019
Trang L. VERIFIED CUSTOMER
The quick response and the clarification to solution.