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Real Reviews from VERIFIED CUSTOMERS
Alvin R. VERIFIED CUSTOMER
Everything great
12/7/2018
Daisy B. VERIFIED CUSTOMER
Call me ****-****-xxxx
12/7/2018
Katherine R. VERIFIED CUSTOMER
Over all everything went well but I did have a concern regarding the communication between Gordon and I. I received an email from Gordon regarding a tire replacement for my car but I emailed him back and still until today I have not heard from him. I tried calling him a free times and emailed him again but no response and at the end I needed to find out when I could pick up my car. To do so i actually had to go through 3 people when he could of provided my the answer to my question. I had to schedule another appointment to for the service instead of getting it done the same day. I dropped off my car before 10 am and did not pick up until 630p so for my first time at this dealer ship it wasn't the best with Gordon. However once we got over the hump and got in contact with Fadi I was able to get my car. Thank you to Fadi and the evening crew they were super helpful and very professional
12/7/2018
Linda R. VERIFIED CUSTOMER
Always so helpful and knowledgeable about my wonderful Lexus.
12/7/2018
Loren S. VERIFIED CUSTOMER
Outstanding service as usual.
12/7/2018
Hilda F. VERIFIED CUSTOMER
Great experience with Joe. He returned my Saturday phone call about my problem right away and scheduled me for an appt early the next week. So far everything seems to be running well.
12/6/2018
Andre Y. VERIFIED CUSTOMER
A couple of items for feedback: I was given a much higher initial quote on my repairs than what was actually going to be charged. It was a big discrepancy that had me wondering why it was so different. The other was that my car was given back to me with almost no gas. I understand that the fuel line had to be replaced, but I still had a half a tank in there when I left it. Other than that, service was great. My service tech is very friendly and overall provides what is needed.
12/6/2018
Conor J. VERIFIED CUSTOMER
Always great service!
12/6/2018
Lisa K. VERIFIED CUSTOMER
Excellent service. Thank you.
12/6/2018
Stephen B. VERIFIED CUSTOMER
Richard was helpful, professional and courteous.
12/6/2018
Wing W. VERIFIED CUSTOMER
Richard is courteous, helpful, straightforward, and knowledgeable. He is willing to help and share what he knows. Your technicians always serviced our car well, thank them for their professionalism. What we look for in servicing are Responsible, reliable and trustworthy service and advisors knowleable and communicative to pass along their knowledge and advices regarding car maintenance. The service advisor most importantly must possess a helpful attitude while servicing and knowledgeable regarding cars they are servicing. Thank you !
12/5/2018
Wendee O. VERIFIED CUSTOMER
Richard treats me very well.He makes me feel very important.
12/5/2018
Wendy C. VERIFIED CUSTOMER
Great service. Enjoy working with him
12/5/2018
Kristi B. VERIFIED CUSTOMER
Great to see you again Gordon. Thank you for taking care of me and my little cat that I depend on to get me from place to place in life.
12/5/2018
Maureen S. VERIFIED CUSTOMER
Very helpful and professional. Always a good experience with Gordon!
12/5/2018
Shirley A. VERIFIED CUSTOMER
They took a bad situation, flat tire and turned it into a positive day! That’s why I always come back.
12/5/2018
Lily B. VERIFIED CUSTOMER
It went great, and I was very happy with the service!
12/5/2018
Joe M. VERIFIED CUSTOMER
Thank you Greg. Fast and easy.
12/5/2018
Eric H. VERIFIED CUSTOMER
Richard is always attentive and his quality of service exceeds expectations. He is the reason why I keep coming back.
12/4/2018
Michael W. VERIFIED CUSTOMER
Thanks for the prompt and straightforward service.
12/4/2018