Charlie is very friendly, patient and attentive to his customer.
2/12/2025
Beatrice W. VERIFIED CUSTOMER
As always Jonathan and you staff are great.
2/12/2025
Hokyu L. VERIFIED CUSTOMER
Right time service
2/12/2025
Barbara J. VERIFIED CUSTOMER
Brando listened and was patient answering my questions. I’m very satisfied with the service I received at Lexus of Westminster.
2/12/2025
Michael C. VERIFIED CUSTOMER
It was a great meeting Brando and glad he took care of the vehicle issues. I would definitely consider coming back here again next time. Thank you Brando!
2/12/2025
Douglas B. VERIFIED CUSTOMER
Always great service from Don and team
2/12/2025
Gary V. VERIFIED CUSTOMER
Kudos to Bill. Will continue to come back because of him.
2/12/2025
Elaine B. VERIFIED CUSTOMER
Lexus always gives us excellent service!
2/12/2025
Patricia C. VERIFIED CUSTOMER
Tomas is a friendly, efficient service advisor. I will request him for every maintenance check.
2/12/2025
Baldev D. VERIFIED CUSTOMER
Charlie is very person
I am not satisfied with this service , I am getting service done there since I bought my car
I have to bring my car one more time
This will be my third trip
2/11/2025
Bryant K. VERIFIED CUSTOMER
I was completely satisfied with the service and smooth process.
2/11/2025
Evangelos R. VERIFIED CUSTOMER
Don is an ideal service advisor. Very attentive.
2/11/2025
Thomas C. VERIFIED CUSTOMER
Always satisfied Thanks
2/11/2025
Patricia R. VERIFIED CUSTOMER
Son does a great job informing me and the texts telling me when the service is done is very helpful.
2/9/2025
Dianna C. VERIFIED CUSTOMER
Charlie is very professional, answered all my questions and followed up once my car was finished.
2/9/2025
Neal G. VERIFIED CUSTOMER
My vehicle is a 2007 Lexus IS300 that I purchased from Charlie when he was in sales. I’ve had my car serviced at Lexus of Westminster very 5000 miles. Never missed an appointment. Charlie and your staff have always been professional and honest with me. I always had confidence that my vehicle would be serviced properly. My car required a new alternator and battery at my last visit. The total for repairs was over $1500. Painful but, that’s what was required and I trusted the work would be exceptional as always. When I went to pay I was advised that a 3% charge would be added if I used my credit card like I’ve always done with my Lexus visa that your facility advised my to obtain a long time ago. That would have added an additional $45. I was advised that this was the owners decision. I can’t think of worse way squeeze your loyal customers for some extra cash. You force customers to use a debit card exposing their banking information. You have lost a loyal customer who was going to buy a Lexus SUV this year. Not now.
2/9/2025
Ashley M. VERIFIED CUSTOMER
I had a fantastic service experience at Lexus Westminster, thanks to Jonathan Van. He was professional, attentive, and made the entire process smooth and hassle-free. His excellent customer service and attention to detail truly stood out. Highly recommend!
2/9/2025
Colin B. VERIFIED CUSTOMER
He is tremendous and I only come to Lexus of Westminster because of him. He serviced my car for many years at Tustin Lexus and I followed him here because he's the only one I trust with my car. The dealership is out of my way, but his service is worth it
2/9/2025
Davy F. VERIFIED CUSTOMER
Very helpful and knowledgeable.
2/9/2025
Ross R. VERIFIED CUSTOMER
Jonathan always takes such good care of us. He treats our Lexus as if it was his own, always providing the best and recommended service.