Jonathan was very courteous and helped make things right. He remembered the mistake that was made and addressed it with this visit. Thank you.
3/30/2024
Craig T. VERIFIED CUSTOMER
Charlie always takes good care of me and my car
3/30/2024
Lang N. VERIFIED CUSTOMER
Very good service. Thank
3/30/2024
Cynthia B. VERIFIED CUSTOMER
Jonathan Van is absolutely the best service advisor. He took the time to listen to our concerns and delivered 5 star service and beyond. We have two cars that needed service . Jonathan was extremely professional and was prompt on providing continuous updates on our vehicles and their services. In addition, Jonathan is very knowledgeable in the Lexus product. My husband and I look forward to working with Jonathan again in the near future for our Lexus vehicles.
3/30/2024
William C. VERIFIED CUSTOMER
Excellent work
3/30/2024
James N. VERIFIED CUSTOMER
He explained the prepurchase inspection well.
3/30/2024
Winnie L. VERIFIED CUSTOMER
Don Gillian provided excellent customer service.
3/29/2024
Mark A. VERIFIED CUSTOMER
Jonathan is top-notch. I go to him every time my normal normal guy Tomas is on vacation.. ????
3/29/2024
Jung K. VERIFIED CUSTOMER
10:15am appointment. Advised 1-.5-2 hours to do maintenance and car wash. 12:15pm asked if it was done. It was done but 6 cars in front to do car wash. Complimentary car wash but after 2 hours didn’t have time to wait another 2 hours for a car wash. 3rd car from this dealer; maybe my business isn’t appreciated.
3/29/2024
Duane H. VERIFIED CUSTOMER
Phillip Tran did great job
3/29/2024
Wesley H. VERIFIED CUSTOMER
Comfortable waiting area, greatly appreciated. Service attentive and well done.
3/29/2024
Bruce L. VERIFIED CUSTOMER
Don G. and Lexus provide the best service. Thanks
3/29/2024
Long P. VERIFIED CUSTOMER
Your services was great.
3/29/2024
Curtis R. VERIFIED CUSTOMER
I was very grateful for the advice I received from Billy the service manager.
Ray in the parts went out of his way to find floor mats for my 2020 ES350.
The valet staff were friendly and helpful getting me checked in for service.
3/29/2024
Thang L. VERIFIED CUSTOMER
I think very good
3/29/2024
John M. VERIFIED CUSTOMER
Great job ND Don was on top if it allday
3/29/2024
Jessie B. VERIFIED CUSTOMER
Jared Moffat is wonderful.
3/29/2024
Dennis V. VERIFIED CUSTOMER
Should have had the battery need for my car in stock. While I got a loaner, I shouldn't have had to buy gas for this extra trip.