Dawn is always on top of all issues With my car. takes the time to listen to my issues and make sure that everything is completely to my satisfaction.
3/21/2024
Le S. VERIFIED CUSTOMER
Excellent service
3/20/2024
Thomas R. VERIFIED CUSTOMER
As always, excellent customer service.
3/20/2024
Roy H. VERIFIED CUSTOMER
Been here manny times different service advisor have assisted me past to present ,great customer service love Phillip T, Great team work going on!!!!
3/20/2024
David L. VERIFIED CUSTOMER
Jared was very friendly and helpful as always. He made me feel as if I was in good hands. I have no issues with Jared and I think he did a great job.
I’m a bit concerned about the service though. I have had intermittent sluggish starts for a few days so I scheduled an appointment. Of course the day of the appointment, everything was fine and the car started right up. As soon as I got home, I had several more sluggish starts throughout the following days, so the issue was not resolved. I saw they checked/charged the battery and alternator and everything appeared fine. At this point I would have liked some checks to other systems (starter motor comes to mind, maybe fuel - I don’t know, I’m not a mechanic ????). At this point I’m afraid to bring my car back until something fully breaks, or you guys will think I’m crazy for continually bringing my car in. I feel like I’m waiting for a bad situation to get my issue resolved (be stuck somewhere and my car won’t start).
3/20/2024
Carole M. VERIFIED CUSTOMER
On time, Everyone was helpful and knowledgable.
3/20/2024
Gwen M. VERIFIED CUSTOMER
Charlie, thank you for your service. My new tires are fantastic and have improved my drive quality tremendously.
3/20/2024
Min P. VERIFIED CUSTOMER
Good works Good workers
3/20/2024
Mary S. VERIFIED CUSTOMER
Jared was fabulous! Very responsive and caring!
3/20/2024
Travis G. VERIFIED CUSTOMER
Jonathan was quick to the point and explained to me the oil that was being used was alright to use. I didn't have to use Synthétic Oil.
God bless.
3/20/2024
Jacob G. VERIFIED CUSTOMER
He was very friendly and helped out a lot! Always communicating and even helped with discounting the service. Was an amazing experience
3/20/2024
Michael T. VERIFIED CUSTOMER
Tomas Diaz has been my trusted advisor since purchase at your dealership in 2005. This service there were no loaner cars when I requested at 8:45 AM ….. first ever time this has happened. Tomas quickly arranged a Lexus shuttle to and from my home. Much appreciated. I will continue with this service advisor. MDT
3/20/2024
Rhonda J. VERIFIED CUSTOMER
Don Gillian is a five star consultant. He is always knowledgeable, helpful and friendly.
3/20/2024
Misbah Z. VERIFIED CUSTOMER
He is very helpful and coprative
3/20/2024
James K. VERIFIED CUSTOMER
I was checked in promptly. Phillip accurately noted the work needed. He arranged a loaner car for me. All well done.
3/20/2024
Charity A. VERIFIED CUSTOMER
I'm very happy and satisfied with my car service today. Jared was very professional, he did a great job! Very nice and good people. Thank you so much ??