He was very friendly and helped out a lot! Always communicating and even helped with discounting the service. Was an amazing experience
3/20/2024
Michael T. VERIFIED CUSTOMER
Tomas Diaz has been my trusted advisor since purchase at your dealership in 2005. This service there were no loaner cars when I requested at 8:45 AM ….. first ever time this has happened. Tomas quickly arranged a Lexus shuttle to and from my home. Much appreciated. I will continue with this service advisor. MDT
3/20/2024
Rhonda J. VERIFIED CUSTOMER
Don Gillian is a five star consultant. He is always knowledgeable, helpful and friendly.
3/20/2024
Misbah Z. VERIFIED CUSTOMER
He is very helpful and coprative
3/20/2024
James K. VERIFIED CUSTOMER
I was checked in promptly. Phillip accurately noted the work needed. He arranged a loaner car for me. All well done.
3/20/2024
Charity A. VERIFIED CUSTOMER
I'm very happy and satisfied with my car service today. Jared was very professional, he did a great job! Very nice and good people. Thank you so much ??
3/20/2024
Natalie N. VERIFIED CUSTOMER
I felt like Jonathan rushed everything I felt like he didn’t care you know my issues and he was quick to dismiss it. He was not mean ant all just felt like I was distributing him but I had an appointment. Not personal at all.
I always get oil change at the Westminster service center and I just felt like time was not the greatest service, it wasn’t like I was getting a free service I paid for my services I received.
3/19/2024
Christina H. VERIFIED CUSTOMER
Thank you for your service.
3/19/2024
Marin L. VERIFIED CUSTOMER
Great service and personal attention!
3/19/2024
Austin C. VERIFIED CUSTOMER
Philip was very helpful and professional.
3/19/2024
Lisa N. VERIFIED CUSTOMER
Explained what was needed for me to plan for the service/repairs.
3/19/2024
Tai L. VERIFIED CUSTOMER
Nice for work.
3/19/2024
Giang N. VERIFIED CUSTOMER
I felt very confident of your Lexus NH300h knowledge and satisfied with the service.
3/19/2024
John M. VERIFIED CUSTOMER
Great job
3/19/2024
Marlene T. VERIFIED CUSTOMER
Service was great! Faster than I expected for the maintenance work needed. Charlie was helpful, answered my concerns with my Lexus to my satisfaction. He is an asset to the company.
3/19/2024
Paul K. VERIFIED CUSTOMER
waited 3 hours and 30 minutes for oil change, minor tire problems, car wash and the car wash was a mess. I don't want to visit there again.
3/19/2024
Angie I. VERIFIED CUSTOMER
Excellent customer service as always, Jonathan! Thank you.
3/19/2024
Victoria W. VERIFIED CUSTOMER
Turns out- we also needed a new battery and new rear brakes. We appreciate that your shop did a thorough check - not just and oil change. And we GREATLY appreciate Phillip bringing it to our attention.
3/19/2024
Nick N. VERIFIED CUSTOMER
John is a great
3/19/2024
Kathleen F. VERIFIED CUSTOMER
This is my fourth Lexus that we’ve had serviced by Lexus of Westminster.
Always been very satisfied with your service.
That’s why we keep coming back.!