I love drop off, pick up, andthe car wash compliment also…????
1/1/2025
Katsumasa U. VERIFIED CUSTOMER
Service well done and on time.
1/1/2025
Susan S. VERIFIED CUSTOMER
Only service was receiving and programming second key. No tune up or car wash requested. Took 2.5 hours for a 10 minute job. Work order indicates car was washed. It was not so not sure what that is about. No reflection on Bill. He was friendly and upbeat.
12/31/2024
Kim N. VERIFIED CUSTOMER
We are happy with Jared M. to help us to fix our car.
He did a good job. Thanks
12/31/2024
Kathryn M. VERIFIED CUSTOMER
We needed quick service as we were going on a trip. The battery was in stock and the repair took about an hour and a half. We are thankful!!
12/31/2024
Brian W. VERIFIED CUSTOMER
Great rep… highly knowledgeable and a pleasure to deal with.
12/31/2024
Susan P. VERIFIED CUSTOMER
I was satisfied with Brando’s help in my oil change! He was very kind during the interaction and his customer service was on point.
12/31/2024
Tuan V. VERIFIED CUSTOMER
Jonathan provided excellent service for our suv maintenance.
Best
Tuan
12/31/2024
Kimberly C. VERIFIED CUSTOMER
As I stated in an earlier survey, my service provider was excellent but the dealership policy of charging 3% to use my credit card is horrible. I won’t be returning to this dealership. I have been a customer for over 20 years. I will take my business elsewhere. This is. Lexus dealership and this stupid surcharge to use my credit card is an insult to the brand. Whoever thought of this boneheaded idea does not have a a clue how to run a dealership and should be fired.
12/31/2024
Thien H. VERIFIED CUSTOMER
I am satisfied with your service
12/31/2024
Maria I. VERIFIED CUSTOMER
So nice and helpful ????
12/30/2024
Celine T. VERIFIED CUSTOMER
Very professional and excellent service. We appreciate Don's assistance and looking forward to work with him and Lexus of Westminster for years to come.
12/29/2024
Brad J. VERIFIED CUSTOMER
Brando was a down to earth guy and made the process very easy. It was helpful to be able to text with questions while I waited. I got some reading and research done in the lounge so the time flew by.
12/29/2024
Han T. VERIFIED CUSTOMER
Tom was very helpful. Answer all my question
12/29/2024
Anna C. VERIFIED CUSTOMER
Sure
12/29/2024
Chloe S. VERIFIED CUSTOMER
Jared is very efficient and friendly
12/29/2024
Jasmine S. VERIFIED CUSTOMER
Bill and everyone at the service department were efficient, friendly and helpful.
12/29/2024
Frank N. VERIFIED CUSTOMER
Charlie provided excellent customer service. Thank you.
12/29/2024
Lynn F. VERIFIED CUSTOMER
Don was amazing
12/29/2024
Yasuyuki O. VERIFIED CUSTOMER
I have been satisfied service provided by Charile for many years.
Charlie is always help and assist to my question ,etc.
Thank you.
Okazoe