Another wonderful experience with advisor Charlie. Professional, knowledgeable, and kind. My RX is always treated with care by Lexus team associates. From drop off to pick up. I will always take my car here. I Love the Lexus of Westminster !!
Thank you so much. ????
11/26/2024
Jessica P. VERIFIED CUSTOMER
Brando was very friendly and helpful.
11/26/2024
Bruce A. VERIFIED CUSTOMER
3% service fee for using a credit card is unreasonable and I doubt I will be a returning customer.
11/26/2024
Susan F. VERIFIED CUSTOMER
Great service. Returned as promised.
11/26/2024
Tina B. VERIFIED CUSTOMER
Don is always a pleasure to work with. Anytime I need anything I specifically ask for him. He’s so kind and knew I needed my car back early and it was! Thanks for the awesome service as usual’
11/26/2024
Hong N. VERIFIED CUSTOMER
Jared Moffat is the best manager there with great customer service , professional, friendly and trustful and very patient and welcoming. He is best overall plus knowlegable. Thanks to his service always.
11/26/2024
Linda K. VERIFIED CUSTOMER
Did not share a limit on Monthly limitations on free second oil change
Linda K
11/26/2024
CYNDI A. VERIFIED CUSTOMER
It was a pleasure to work with Don. He explained each charge and kept me posted with progress. Helped me to be stress-free.
11/26/2024
Hue G. VERIFIED CUSTOMER
Tomas Diaz help me a lot explain everything I love his service
11/26/2024
Jonathan V. VERIFIED CUSTOMER
Service was great thank you
11/26/2024
Claudio G. VERIFIED CUSTOMER
Don was extremely nice and helpful throughout the entire process. He was very responsive when I asked questions about an update on my car and carried himself with the outmost professionalism. 10/10 review from me. Thank you for taking care of my wife rosy and I Don.
11/26/2024
Gregg T. VERIFIED CUSTOMER
Charlie Sarno is best service manager we ever had at Lexus and for that matter, other dealerships and brands! He is very attentive, professional and friendly. Charlie keeps me abreast on the status of our Lexus. He is the ONLY reason we are considering buying another Lexus. He is truly a valuable asset to Lexus of Westminster
The bad: This comment has NOTHING to do with Charlie. The transaction fee for using my credit was absolutely RIDICULOUS!! Why does Lexus of Westminster passing on the fee to their customers?? Change banks if you feel that your current banking is "squeezing" you for fees! Don't pass the fees on to your customer!
11/25/2024
Chun P. VERIFIED CUSTOMER
Nice to check recalled products
11/25/2024
Silvia Z. VERIFIED CUSTOMER
Went to pick my car up. Dropped off the loaner keys, no questions asked by the employee. Went to talk to Don who was at the computer working. I introduced myself. He turned his face towards me and said oh, hi, go to the cashier to pay and continued working on his computer. So, I went to pay, I was given a ticket to request my auto. The young man who delivered my car was the only person who asked me if there was anything else he could do for me. I appreciated him with a tip. It was an average service. This is my experience, it would be interesting to know your people’s experience working this time for me. Thank you, make it a great day! Silvia Z
11/24/2024
Amador V. VERIFIED CUSTOMER
Thank you for your kindness and willing to hear what was going on with my seat. Most of all, thanks for fixing it. The Lexus team at Westminster made me feel heard and returned my car to me like it was brand new, nice and clean.
11/24/2024
Trung N. VERIFIED CUSTOMER
Jared is wonderful. Attentive to my needs and just a really good rep.
11/24/2024
Chuong K. VERIFIED CUSTOMER
We are please at the Lexus Westminster.
11/24/2024
Epifania D. VERIFIED CUSTOMER
Excellent service to the beginning till my car dinish
11/24/2024
Cynthia Y. VERIFIED CUSTOMER
Jared very polite, great customer service and answered all my questions.
11/24/2024
KAREN W. VERIFIED CUSTOMER
Don was very helpful. And nice to leave with a clean car.