Dan was congenial, professional and reassuring.
I respect his advice.
10/9/2024
Per R. VERIFIED CUSTOMER
Every thing was done to my complete satisfaction.
10/9/2024
Dai L. VERIFIED CUSTOMER
Thank you Charlie for all your help!
10/9/2024
Alan O. VERIFIED CUSTOMER
Should have been informed in advance that you’re charging to use a credit card
10/9/2024
Paul P. VERIFIED CUSTOMER
Tomas was great. He’s always personable, friendly, and responsive. He does great job on updating you in the status of the repair.
10/9/2024
Quynh M. VERIFIED CUSTOMER
Yes, I’m so happy with service of Jared
10/9/2024
Martin M. VERIFIED CUSTOMER
Jonathan Van treats us like family. We know that our vehicle is well maintained.
10/9/2024
Dung N. VERIFIED CUSTOMER
Tomas was very nice and knowledgeable on the service I need. Excellent service manager
10/8/2024
Pamela G. VERIFIED CUSTOMER
Don always provides excellent service.
10/8/2024
Quoc T. VERIFIED CUSTOMER
Excellent customer service ????
10/8/2024
Barbara J. VERIFIED CUSTOMER
I’m a satisfied first time customer. Jared clearly explained what service my car needed and answered all my questions. He went above a beyond to resolve an unforeseen problem with my door handle. I truly appreciate his patience and dedication.
10/8/2024
Lamis H. VERIFIED CUSTOMER
What was needed was done and in time
10/8/2024
Alan N. VERIFIED CUSTOMER
No remedy yet.
10/8/2024
Ramona V. VERIFIED CUSTOMER
Charlie answered all my questions. My car was ready as promised and it was also washed/vacuumed per my request.
PS: Thank you also for mailing me the 15% repair discount coupon. It helps esp now that I’m retired.
10/8/2024
John R. VERIFIED CUSTOMER
Great service all around. Thanks very much!
10/8/2024
Phuong L. VERIFIED CUSTOMER
Awesome
10/8/2024
Abbe R. VERIFIED CUSTOMER
Charlie Sarno is a complete professional. We stay with Lexus because of Charlie. We look forward to getting our cars serviced because of Charlie Sarno. 5 stars!
10/8/2024
Steve R. VERIFIED CUSTOMER
Charlie was great as usual. Not happy with paying 3% more because I use a credit card. Who doesn't use a credit these days. Eliminate thus change. Thank you.
10/8/2024
Christean G. VERIFIED CUSTOMER
Very helpful and attentive to my needs.
10/6/2024
CASSANDRA R. VERIFIED CUSTOMER
I really appreciate the friendliness, professionalism and hospitality that was shown by Tomas, excellent service.