Charlie was pleasant and professional. He provided prompt and adequate service.
10/4/2024
William G. VERIFIED CUSTOMER
Very personable and friendly
10/4/2024
Mark L. VERIFIED CUSTOMER
Don was very responsive.
10/4/2024
Eduardo A. VERIFIED CUSTOMER
No comments
10/4/2024
KENNETH C. VERIFIED CUSTOMER
Tomas is the best!
10/4/2024
Sheila N. VERIFIED CUSTOMER
Bill Griffin’s customer service is always exceptional.
However, Lexus’s new policy of implementing a 3%service fee for using a credit card is outrageous. No notice of the this major policy change was sent to your loyal customers. It is inconsiderate, and highly disrespectful of your organization to exclude personal checks and credit cards . Thereby forcing a person to obtain a cashiers check, or endanger their safety by cash payments. Due to your new policy, I am seriously considering purchasing my next vehicle elsewhere . After twenty-seven consecutive years, to say I was insulted is an understatement .
10/3/2024
Linda R. VERIFIED CUSTOMER
The service professionals at Lexus of Westminster, including the technicians are excellent. I can’t imagine taking my vehicle anywhere else!
10/3/2024
Tuoi D. VERIFIED CUSTOMER
Westminster Lexus Service department provides very good cusomer service. The agent Jonathan Van is very professional and friendly. ????
10/3/2024
Kirk O. VERIFIED CUSTOMER
Excellent as always
10/3/2024
Chaerin K. VERIFIED CUSTOMER
AdvisorThomas was great
10/3/2024
Willie N. VERIFIED CUSTOMER
Excellent service from Jonathan and everything appears to be professional done
10/3/2024
Fern S. VERIFIED CUSTOMER
Jonathan was excellent
10/3/2024
Bruce P. VERIFIED CUSTOMER
Thank you
10/2/2024
Connie N. VERIFIED CUSTOMER
Fast and efficient
10/2/2024
ELLENDER S. VERIFIED CUSTOMER
I appreciate the courtesy and professionalism that Don provided when I brought my car for service. Thank you.
10/2/2024
Glenn C. VERIFIED CUSTOMER
always an experience of the excellent service with the staff and charlie, thank you
10/2/2024
Carolyn C. VERIFIED CUSTOMER
Great service as usual. Thanks
10/2/2024
Margaret D. VERIFIED CUSTOMER
Don was very professional and checked on the technician, when the service was taking longer than I expected.
I would appreciate a loaner car or at least a ride back home . I spent approximately 3 hours at Lexus service, when I could be spending my time productively. Other luxury dealers provide these conveniences.
10/2/2024
Lindsey G. VERIFIED CUSTOMER
Don is a professional and always takes care of me! Thank you!