Appreciated that he helped me use my coupon. Also, he facilitated the slow, growing line of customers at the cashier desk because a customer’s card was not working.
8/27/2024
Robert M. VERIFIED CUSTOMER
Excellent and fast service
8/27/2024
Gregory M. VERIFIED CUSTOMER
Tomas is great!!
8/27/2024
Richard V. VERIFIED CUSTOMER
Excellent service
8/27/2024
Rian S. VERIFIED CUSTOMER
I provided my verbal comments. In short, this experience made me feel that I made an absolutely wrong decision in buying a new Lexus, as opposed to used models. I'm extremely unhappy and feel that my family did not receive commensurate value to what we paid for a new vehicle that is less than one year old. I will be 100% encouraging my friends, family, and business colleagues to consider NOT buying new Lexus vehicles based on my experience. And this is coming from a longtime Lexus brand enthusiast.
8/27/2024
Margee L. VERIFIED CUSTOMER
Don is always pleasant and efficient.
8/27/2024
Eric T. VERIFIED CUSTOMER
Charlie was a tremendous help throughout the process. He was honest. Understanding and caring. He provided excellent customer service.
8/26/2024
Sheryl E. VERIFIED CUSTOMER
As a first time Lexus order, I felt that the service I received did not match the quality of the vehicle. I came in prepared with a list of questions, in hopes to gain clarity. The service advisor was not personable. Out of my short time interacting with Lexus, I can honestly say there's only 2 people who align well with the Lexus brand: my salesperson: Alex and the Porter from service. Extremely disappointed.
8/26/2024
John H. VERIFIED CUSTOMER
Good
8/26/2024
Darlington D. VERIFIED CUSTOMER
Excellent
8/26/2024
Edward V. VERIFIED CUSTOMER
I want to say thank you for keeping my vehicle upto date. It runs fabulous. I also want to thank Johnathan Van for always being extremely professional.
8/25/2024
Edgardo D. VERIFIED CUSTOMER
Hi yeah I’m satisfied the service in your place and the service advisor are very easy to approach and quick …
8/25/2024
Julie C. VERIFIED CUSTOMER
Keep up the great work Charlie!
8/25/2024
Donna B. VERIFIED CUSTOMER
Thanks Don!!!
8/25/2024
Jerry W. VERIFIED CUSTOMER
Jared makes himself available over his personal cell and provides support after hours and is timely accurate and clear in all his communications
8/25/2024
James T. VERIFIED CUSTOMER
Honesty and excellent services
8/25/2024
Eloy G. VERIFIED CUSTOMER
Don was great. Friendly, attentive and informative. It felt like he was really looking out for me. Thanks.
8/24/2024
Brad N. VERIFIED CUSTOMER
He is a joy to work with. He is very knowledgeable and I trust him. Great customer service.
8/24/2024
Beatrice W. VERIFIED CUSTOMER
Jonathan is the very best consultant.
He is friendly, professional and very knowledgeable at his job. Thank you again Jonathan.