Jerrod was very professional, courteous and efficient throughout this transaction. AND he had the car ready at the time he promised.
12/11/2019
Quincy N. VERIFIED CUSTOMER
Concerned about the very bad feedback left to Lexus of Westminster from previous customer ... but Jonathan Van simply the best. Thanks.
12/11/2019
Annalisa F. VERIFIED CUSTOMER
Such a great experience from beginning to end with Jonathan! Thank you!
12/10/2019
Renee S. VERIFIED CUSTOMER
Mr. Griffin did a wonderful job.
12/10/2019
Surapol C. VERIFIED CUSTOMER
There is no comment at this time because so far so good Thank you for your cooperation.
12/9/2019
George S. VERIFIED CUSTOMER
Tomas is the best! He provides service over and above what is expected. We can always rely on his excellent care and of his keeping us informed regarding the service being done with our vehicle. This particular appointment required new tires and Tomas took the initiative to negotiate special pricing with the manufacturer because of unexpected wear on our tires. He is top notch in our eyes!
12/8/2019
Lillian C. VERIFIED CUSTOMER
I am very happy with your service....
But you price is higher than my regular auto shop.
12/8/2019
Carrie W. VERIFIED CUSTOMER
Jared and Jonathan are always very helpful, professional and friendly as are the young men who greet you when you arrive for your appointment. The women in the office are always pleasant and efficient. We have purchased several cars from Lexus of Westminster and wouldn’t buy anywhere else.
12/8/2019
Garry V. VERIFIED CUSTOMER
Great Service as usual. Keep up the great work.
12/8/2019
ANNIE T. VERIFIED CUSTOMER
Yes, the job is well done, the only bc rain I
On that day can’t wash the car yet? So can I
Bring the car back later ?
12/8/2019
Kidane W. VERIFIED CUSTOMER
I’m impressed on the diligence and civility
of the crew not to mention the good job on
the car.. thank you !!!
12/8/2019
James H. VERIFIED CUSTOMER
Charlie is extremely helpful and committed to servicing my LS 460.
12/8/2019
Heidi S. VERIFIED CUSTOMER
If not for Don I would have never brought my vehicle back to Lexus! You are incredibly blessed to have such an awesome Service Manager! He has always been an amazing Service Manager, but especially now! He did the right thing when Lexus service did me wrong ... he deserves a raise!!!
12/8/2019
Andre W. VERIFIED CUSTOMER
Alex was amazing. Very knowledgeable and easy to chat with. I really trusted his guidance. I also worked with Tomas who was a pleasure to work with. Even though I live a little further away, I wouldn't hesitate to make the drive to get my car serviced at Lexus of Westminster again. Thank you!
12/8/2019
Kathleen J. VERIFIED CUSTOMER
Happy with the dealership and especially the service rep, Tomas Diaz.
12/8/2019
Cherryl N. VERIFIED CUSTOMER
Bill is courteous and did a good job. Thank you
12/8/2019
Kimberli E. VERIFIED CUSTOMER
Jonathan was excellent. My only frustration was I had requested help with the hover feature over the Lexus icon for opening the rear hatchback, and that was not addressed, and I forgot until I was down the road to my next appointment and didn't have time to turn around. But I had mentioned it in my phone call when setting the appointment up.
Thank you!
12/8/2019
P H. VERIFIED CUSTOMER
Always great personal help from all employees, ill keep coming back
12/7/2019
GURCHARAN K. VERIFIED CUSTOMER
Extremely Happy with Alex. Great experience
12/7/2019
Maria H. VERIFIED CUSTOMER
Phillip service manager who handled by car service today seem to not care regarding my request. I told him to keep me posted on the service progress, I requested to update me if Efren the mechanic can attend to my car, also to update me is the service will take note than an hour. He guaranteed that the service will not be lore than an hour as I have to be back to work and I deferred the car wash then as suggested by Phillip since it will take note than an hour
The service took like 1.5 hours, no update received from Phillip. He finally came to tell me that he arrive is completed and Phillip approach seemed not caring. He should have given me the courtesy to update me that it is taking more than hour and that will be highly appreciated as he promised it will be 1 hour oil change only. I found out that it was a different mechanic but Efren was supervising the job. All I’m Asking is some communication and update regarding the service I requested. Ty