My loaner car was not filed with gas, it had (minimal) trash in it, smelled and was not cleaned on the outside. Everything else was satisfactory
11/11/2019
Tam C. VERIFIED CUSTOMER
Car was transported from Hawaii and was brought in for check up. When I picked up the car it had 3 shipping labels and multiple flourescent wax pencil marks still on the windshield and driver side windows. I peeled 2 of the labels off. I ask a service rep to help get the other label and pencil marks. The windows were covered with waterspots as the car sat in the port for a month. I was offered a car wash but declined due to 20 minute wait.
11/10/2019
DONNA L. VERIFIED CUSTOMER
Don, Great. Service Manager
11/10/2019
DONNA M. VERIFIED CUSTOMER
Tomas is always professional. He explains all recommendations needed and in a way that I could understand.
11/10/2019
RICHARD G. VERIFIED CUSTOMER
Charlie did an excellent job
11/10/2019
Thach N. VERIFIED CUSTOMER
Nice job.
11/10/2019
Alina A. VERIFIED CUSTOMER
Great service always!! Thank you!
11/10/2019
Marcus N. VERIFIED CUSTOMER
Jared Moffat by far one of your best employees but I have talked to other over your employees be Jared was amazing help me every step of the way making me feel comfortable about my car and being on point. Thank you Lexus for a great service
11/10/2019
Helen N. VERIFIED CUSTOMER
Jonathan is always informative, efficient and timely. Very good service from him.
11/10/2019
Zhong Z. VERIFIED CUSTOMER
Great service. He deserve a raise
11/10/2019
Pacharin T. VERIFIED CUSTOMER
No need.
11/9/2019
John D. VERIFIED CUSTOMER
Jonathan provided excellent customer service!
11/9/2019
LINDA S. VERIFIED CUSTOMER
Charlie is the best service advisor!
11/9/2019
Judith W. VERIFIED CUSTOMER
Thanks for always being helpful ????
11/9/2019
Denise D. VERIFIED CUSTOMER
Jonathan is attentive, efficient, and extremely helpful. I had an excellent experience and plan to be a repeat customer of LOW.
11/9/2019
Jude C. VERIFIED CUSTOMER
I appreciate the service and information provided by Charlie - professional, knowledgeable and courteous. Thank you.
11/9/2019
James V. VERIFIED CUSTOMER
Charlie goes above and beyond to grant you the most excellent service. He truly is a master at what he does. Just knowing that he is there to help you , makes your service experience gratifying.
11/9/2019
Laura N. VERIFIED CUSTOMER
I was impressed when I purchased from Westminster and I am impressed with the maintenance service department. Quick and courteous thank you!
11/9/2019
Alex T. VERIFIED CUSTOMER
Exceptional service
11/9/2019
LINN T. VERIFIED CUSTOMER
It's pleasure to do business with you,thank you for the service.