Very helpful - Very Knowledgeable - Answer all my questions - Great Advisor - Thank you
9/27/2019
William L. VERIFIED CUSTOMER
Charlie is great, purchased my RX350 from Westminster and the service is the best.
9/26/2019
Christine C. VERIFIED CUSTOMER
I didn’t have to wait long and he was super quick. And my car was done one day early. Painless process ??
9/26/2019
Jossie N. VERIFIED CUSTOMER
First time with a recall letter and Jared tuck good care of the situation I was in and out and with a car loan the best experience I've had with Lexus of Westminster. Thanks Jared Moffat.
9/26/2019
JUDY F. VERIFIED CUSTOMER
I ALWAYS have such a great experience with Bill! He is quite knowledgeable and consistently conscientious in ensuring my car is properly serviced. Bill is the reason I return to Westminster Lexus for service! Congratulations on having someone like Bill to extend the Lexus service exotic the top level!!! If Lexus give any acknowledgement to its employees, Bill Griffin needs to be recognized for amazing and exceptional quality customer service!!! Thank you Bill for all that you do!
9/26/2019
Liz R. VERIFIED CUSTOMER
Always a pleasure to do business with Don and Lexus
9/26/2019
Sylvia S. VERIFIED CUSTOMER
As always, Jared has provided an excellent service above all and care with us, the Customers who purchased more Lexus cars and bring the business and service back to your Westminster dealer, even we purchased the cars at other Lexus. He’s genuinely respectful and friendly and doesn’t make us feeling intimidated. His communication and listening skills are also an A +. Recommendation: 1) if your dealership can provide dicsount/coupon on your website, and considering in competing the prices of new and/or used cars, do that soon so more cars can be sold and more customers be coming to your location and be more known of better in All! 2) If you can care more about the loaner cars, to clean outside & inside the cars & have the employees explain how the navigation works because not all customers get the same type of loaner and the GPS menu works differently, that’ll meet the level of good service. We’ve got the car that had a dirty glasses so the driver vision was NOT that clear and safe to drive while the loaner dept employee said the car’s clean when we asked them! They being the level down on behalf of Westminster LEXUS.
9/25/2019
Thanh B. VERIFIED CUSTOMER
Completed on time
9/25/2019
Randall A. VERIFIED CUSTOMER
Jonathan did a great job of helping me understand what all was needed for the 60K mile maintenance. Thank you...
9/25/2019
Linh Ngoc. VERIFIED CUSTOMER
Very good
9/25/2019
LISA M. VERIFIED CUSTOMER
Don always provides excellent service!
9/25/2019
Diane P. VERIFIED CUSTOMER
Very clear about what needed to be done. Gave me a good sense of how long things would take. Thanks.
9/25/2019
BIRGITTA O. VERIFIED CUSTOMER
The only complaint I have is there was no loaner This is the first time and I was not prepared to stay and wait, I had a ton of work to get done today so this really threw me a curveball in my time management
9/25/2019
Richard D. VERIFIED CUSTOMER
No problem
9/24/2019
John R. VERIFIED CUSTOMER
Mr Cruz is very nice, very professional and very helpful
9/24/2019
Thanh L. VERIFIED CUSTOMER
Excellent
9/24/2019
Soojung Y. VERIFIED CUSTOMER
Thank for your support me
9/24/2019
Harold N. VERIFIED CUSTOMER
Charlie is my go-to, there is no one out there I can trust more than him.