Don was so helpful with answering all the questions I had about replacing my brakes and also cleaning the carbon off the throttle thingy for my car. He was very communicative and took great care of me and my car! Thank you Don!
8/15/2024
Terezia S. VERIFIED CUSTOMER
LThank you four your service well dane.
8/15/2024
Gary S. VERIFIED CUSTOMER
Satisfy
8/15/2024
Patricia K. VERIFIED CUSTOMER
The work on the cat was great the
3% up charge for using a
credit card was not. Every business
accepting credit cards has to pay a fee
however this should not be passed on
to their customers. I am very
disappointed with Lexus.
8/15/2024
Tuyen T. VERIFIED CUSTOMER
I always love the service from Tomas!
8/15/2024
Linda M. VERIFIED CUSTOMER
I am completely satisfied with my service experience this morning. I arrived early for my appointment but was promptly greeted by Bill before I entered the waiting area. The service was done promptly and I was advised everything was good with my NX 300. Great job! Thanks ????????
8/15/2024
Mai N. VERIFIED CUSTOMER
Good sevices
8/15/2024
Arlene T. VERIFIED CUSTOMER
Tomas was excellent in communication in updating and making sure the issue was addressed.
8/15/2024
Rumie S. VERIFIED CUSTOMER
As always, efficient and reliable service rep, Jonathan Van
8/15/2024
Khanh K. VERIFIED CUSTOMER
Johnathan always go above and beyond to ensure my car received the best care and service. His attention to details, client satisfaction, and deliverables is the reason why I am choosing Westminster service center.
Lexus is very fortunate to have Johnathan as part of its facility members.
Keep with the great work!
8/15/2024
Gary H. VERIFIED CUSTOMER
You lost the key to my car. I had to leave to get the other key from my home. Return to the dealer to have them program a replacement key.
8/15/2024
Rogelio C. VERIFIED CUSTOMER
Tomas always put customers best interest first. He is the epitome of customer satisfaction in the highest level.
8/15/2024
Cheryl R. VERIFIED CUSTOMER
Johnathan Van was super personable and very pleasant. One of my best experiences. Thank you for great costumer service
8/15/2024
KIM V. VERIFIED CUSTOMER
It was great, thank you so much for your service.
8/14/2024
Carla H. VERIFIED CUSTOMER
Bill was AMAZING! He helped me resolve my issue and was knowledgeable, attentive and efficient!
8/14/2024
Jim M. VERIFIED CUSTOMER
i was charged a $50.00 surcharge for paying by debit card. i want that money refunded. i will never use your service dept sgain. your front desk vlerk was rude and dismissive
8/14/2024
Selene J. VERIFIED CUSTOMER
Don was excellent. Took the time to listen to my request and kept me appraised of the time frame. Set me up with one of the courtesy loaners and was very helpful.
Thank you Don!
8/14/2024
Meena K. VERIFIED CUSTOMER
Johnathan was efficient and made sure the service on my car was done as quickly as possible. He was friendly yet professional.
8/14/2024
Paulina D. VERIFIED CUSTOMER
Don is excellent with job. He is update and detailed of what my car need