Don was wonderful. He is a pleasure to work with. Everyone at your facility is so nice. Great experience.
8/23/2019
JON H. VERIFIED CUSTOMER
Jonathan was great and Answered all my questions accurately
8/23/2019
VICTOR H. VERIFIED CUSTOMER
Strongly recommend, customer services professional and very friendly
8/23/2019
Nellie B. VERIFIED CUSTOMER
Always excellent service from Lexus!
8/23/2019
Carol F. VERIFIED CUSTOMER
Thank you Alex !
8/23/2019
Hai L. VERIFIED CUSTOMER
Good,I like it
Thanks
8/23/2019
Wes H. VERIFIED CUSTOMER
He’s friendly and nice.
8/22/2019
MARCIN L. VERIFIED CUSTOMER
The service of the Salesman (Alex) is very good and I highly appreciate his help.
The service of the loaner office is also very good, quick and effective.
The service of the mechanics is good.
However the delivery service is terrible. After payment, I had to wait for a whole hour until Alex found out I still have not yet received my car and he had to come to the works to rush them.. And this is not the first time it happens this way.
One more thing. Last time the cover of the passenger left leg was missing. I did not make any official claim because I just found out one week after the service.
In addition
8/22/2019
Gary B. VERIFIED CUSTOMER
I am very satisfied with my experience with Jonathan Van. He was so friendly and helpful! I appreciated his communication with me..keeping me apprised of my card progress. He is one of the reasons I will continue to come to Westminister Lexus!
8/22/2019
Maria E. VERIFIED CUSTOMER
Mr. Stewart is very profesional, and courteous, service consultant. From beginning to end he contacted me about my car, I was very pleased with the customer service from Mr. Stewart. Definitely would recommend to friends and family. I rate this service a 10
8/22/2019
Chan Thanh. VERIFIED CUSTOMER
He has done a good job overall!
8/22/2019
Mark N. VERIFIED CUSTOMER
Tomas, I know you are on vacation. I left a voicemail message but not sure if you received it. Unfortunately, when I left the dealership, I noticed the plastic piece that you rest your foot on next to the brake pedal was dislodged. It was attached when I dropped it off. I think maybe someone dislodged it while working. The plastic is broken in two pieces and will have to be repaired. Please call me when you return. You were great as always. No complaints with you. Thanks, Mark N
8/22/2019
JANNDON E. VERIFIED CUSTOMER
Everyone was great, and my total experience was great.
I’m just frustrated that I needed to spend 800 dollars on my car before I even made my first payment on I, but that’s not the dealer’s fault.
8/22/2019
Karen B. VERIFIED CUSTOMER
Excellent service Jared is one in a million Has a great personality, and explains everything that is being done so that someone can understand it.
8/22/2019
Linda L. VERIFIED CUSTOMER
Bill Griffin is a very knowledgeable and professional Master Service Consultant. He’s always very easy to talk to and explains everything in a manner that is easily understood.
He’s an asset to Westminster Lexus.
8/22/2019
Robert A. VERIFIED CUSTOMER
Gawdawful expensive, but I can’t blame Bill for that.
8/22/2019
HUNG T. VERIFIED CUSTOMER
I have been waiting for 3 hrs and half minutes. When I checked my status, my car was already out but the adviser Bill wasn’t inform me until I checked it. He didn’t updating the status frequently. If I noticed that it would took long then I would requested the ride.