Yes, Jonathan is very helpful and tried to get me the best deals for the four brand new tires on my Lexus 2015 RC350 F SPORT. Everything met my expectations. I'm happy with the installation services.
8/11/2019
Llc I. VERIFIED CUSTOMER
Tomas Diaz is the BEST! Professional!
8/10/2019
Maria H. VERIFIED CUSTOMER
Tomas always provides excellent customer service. I enjoy bringing. my car to Westminster Lexus as Tomas and everyone including the car rental staff, cashiers and valets are courteous and helpful. Thank you to all!
8/10/2019
AMAN S. VERIFIED CUSTOMER
Tomas went above and beyond for my vehicle servicing needs. Good job! And keep it up
Thank you
8/10/2019
Douglas W. VERIFIED CUSTOMER
I appreciated Don keeping me updated on the status of my car via text.
8/10/2019
JENNY H. VERIFIED CUSTOMER
Charley is Fantastic!!!
8/10/2019
Leslie L. VERIFIED CUSTOMER
Excellent service!
8/10/2019
RALLABHANDI S. VERIFIED CUSTOMER
Excellent service and Cooperation. Don is very professional and helpful.
8/9/2019
AMY N. VERIFIED CUSTOMER
Thank you for your help Jared!
8/9/2019
Yoshiko I. VERIFIED CUSTOMER
Charlie was very helpful as usual! He always make my life easier! Also the person who picked up the phone and made me an appt was very helpful!! Thank you!!
8/9/2019
STEPHEN H. VERIFIED CUSTOMER
Excellent
8/9/2019
John H. VERIFIED CUSTOMER
Service people great. Repair seems great but I made an appointment but was not attended for 35 minutes after I arrived on time.
8/9/2019
Mike M. VERIFIED CUSTOMER
No problem
8/9/2019
Kathleen M. VERIFIED CUSTOMER
Alex was great and handled everything very well. Anthony in concierge is a super star, smart, good combination of amiable and professional, connects well, efficient. He should be GM of service within 10 years.
Now for the not so perfect.
All 18 channels of my XM sat radio had been reprogrammed to rap, hip-hop, “Studio 54” etc. Now I have to program all 18 back. Not respectful of your customer.
Reading the back of my invoice I discovered that the Hybrid HV batteries are covered for three years and not the one year told to me by Alex and the parts salesman. That’s good news for us. However, I spent a lot of time researching aftermarket solutions that offered better warranties than the one told to me by Lexus. It would have made my decision a lot easier if I had the correct information to begin with.
Overall good experience.
8/8/2019
GARY C. VERIFIED CUSTOMER
Charlie is a great service writer.
Very detailed, attentive, warm personality
5 Star *****
GARY C
8/8/2019
DONNA J. VERIFIED CUSTOMER
Very professional very professional very satisfied
8/8/2019
Sandy T. VERIFIED CUSTOMER
Jared was very helpful and knowledgeable about the services. He provided great customer service and also helped me with all of my questions and concerns. My overall experience was excellent.
8/8/2019
Kris N. VERIFIED CUSTOMER
100% recommend the Lexus of Westminster to all my family and friends.
8/8/2019
Karina C. VERIFIED CUSTOMER
Tomas provides great customer service and is very trustworthy. There’s no apprehension in leaving your car for service as I know he will let me know what is going on every step of the way.