Charlie is good at what he does. He understands his product and knows how to deal with people in stressful situations. Very tactful and understanding. We normally service our Lexus cars in Cerritos because they are closer to our home but I don't mind changing to Westminster because of Charlie.
7/12/2019
NANCY W. VERIFIED CUSTOMER
Charlie is the reason I take my car to Lexus of Westminster.
He is the best.
7/11/2019
Phat P. VERIFIED CUSTOMER
Excellent service supervisor. Thanks a lot
7/11/2019
Eileen Y. VERIFIED CUSTOMER
Communication regarding progress of repairs, timeframe, and cost breakdown of costs were updated and supportive to me!
7/11/2019
Denise P. VERIFIED CUSTOMER
Jared was very helpful and courteous. He made my experience today extremely pleasant. Thank you!
7/11/2019
Lorena D. VERIFIED CUSTOMER
I am happy with the service provided. Thanks
7/11/2019
Danny H. VERIFIED CUSTOMER
Service was not as expected, I will be sending an email separately regarding to the incident experienced with sales rep/consulter.
7/11/2019
Deborah B. VERIFIED CUSTOMER
Excellent service as always, thank you.
7/11/2019
Rhonda J. VERIFIED CUSTOMER
Always courteous, helpful, and efficient.
7/11/2019
Dennis P. VERIFIED CUSTOMER
Your parts for your Lexus are very expensive!The small part that I purchased in 2019 cost more than my first automobile in 1962 . Is this the Trump tariff affect?
7/11/2019
Carl M. VERIFIED CUSTOMER
I always receive wonderful service every time????????
7/11/2019
Jimmy H. VERIFIED CUSTOMER
Service is always great from Tomas but prices are so high now. I might have to go outside for the bigger maintenance jobs.
7/11/2019
Virginia D. VERIFIED CUSTOMER
It is good to be able to trust your service people! Don is always fair and honest. That is so appreciated.
7/11/2019
Porya H. VERIFIED CUSTOMER
Was able to schedule an appointment on short notice, get in and out of the service shop with a loaner vehicle in a short time and pick up my car with ease.
7/11/2019
PATRICIA N. VERIFIED CUSTOMER
Very efficient service.
7/10/2019
Keith K. VERIFIED CUSTOMER
Tomas was 5 star with my my oil problem. Hopefully it if fixed. My first time to Westminster Lexus. Will be my Lexus dealer of choice from now.
Thanks so much, Keith K