The brakes started dragging 5 days after I picked up the car. After damaging my left rotor they had to resurface rotor takting off metal and making rotor thinner. This could present future problems/expenses for me.
6/17/2019
Raymond L. VERIFIED CUSTOMER
Charlie is an excellent advisor!!!
6/17/2019
Dana L. VERIFIED CUSTOMER
I am very happy with the service thanks very much Charlie
6/17/2019
Ron Z. VERIFIED CUSTOMER
Thanks
6/17/2019
James J. VERIFIED CUSTOMER
Bill Griffin is great! Unlike another person from the service Dept
6/16/2019
Laurel M. VERIFIED CUSTOMER
Don Gilliam was most helpful and and kind. It was another good experience at the Lexus of Westminster service department. I love my Lexus...Thank you!
6/16/2019
Richard P. VERIFIED CUSTOMER
I always bring my car here for service. Service staff are always attentive, knowledgeable and friendly. Appreciate not needing an appointment and the use of loaner car. Keep up the fine work. It distinguishes you from the competition.
6/16/2019
Jane A. VERIFIED CUSTOMER
He was very friendly and knowledgeable in answering my questions
6/16/2019
Victor V. VERIFIED CUSTOMER
Mr Van is a true professional.
6/16/2019
Rasid N. VERIFIED CUSTOMER
Very good he explanation easy for understand
Nice with coustomer with smile
He is for me very good make coustomer happy
6/16/2019
Chhay L. VERIFIED CUSTOMER
Great customer service!!!
Jared And Kevin are awesome. They took their time to listen to my issue and try their best to resolve it.
Thank you!
6/16/2019
Phong M. VERIFIED CUSTOMER
William was courteous and professional. Grwat service
6/16/2019
Xuan N. VERIFIED CUSTOMER
Good service with good price.
Definitely coming back!
Thank you Jared for a job well done.
6/15/2019
Stanley W. VERIFIED CUSTOMER
Don took the time to listen to a couple of issues that I had had with the car, and explained to me the technology that had caused my situation. I had inadvertently put the car into the mode to listen to the radio while the motor was turned off and therefore when I tried to lock the car, I was not successful. I really appreciated his willingness to listen to the whole chain of events. My wife takes her Lexus to him and I will also in the future.
6/15/2019
Edward S. VERIFIED CUSTOMER
Courteous, friendly, accurate, very helpful
6/15/2019
Wind Q. VERIFIED CUSTOMER
Great
6/15/2019
Darryn J. VERIFIED CUSTOMER
Very happy that they fixed the airbag panel, vacuumed. I’ve . Makes you feel good after spending more money.
6/15/2019
Stephanie L. VERIFIED CUSTOMER
Jared is fantastic. He tells me exactly what is going to be done to my care and he gives a good estimated time that it will be finished.
Plus, Jared is a great conversationalist. He is interested in me too, not just my car.
Always a good experience with Jared.
Thank you,
Stephanie L
6/15/2019
LEONARDO A. VERIFIED CUSTOMER
very satisfied with his service. He explained everything and you are very lucky to have him