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Real Reviews from VERIFIED CUSTOMERS
Carmen C. VERIFIED CUSTOMER
Don was very professional , friendly and informative.
5/25/2019
Cindy B. VERIFIED CUSTOMER
The team and Don went above and beyond for me! Thank you!!!
5/25/2019
Roni F. VERIFIED CUSTOMER
The loan car interior was dirty!
5/25/2019
Ryan N. VERIFIED CUSTOMER
Jonathan is awesome!
5/25/2019
Fred S. VERIFIED CUSTOMER
Bill had my car worked on and finished the service on time as planed! Good job as expected!
5/24/2019
Chuc B. VERIFIED CUSTOMER
Professional services.
5/24/2019
Charlotte A. VERIFIED CUSTOMER
Everyone was completely nice friendly not to mention helpful. After riding in the new 2019 lexus, when I got in my 2014 lexus back I took a look at her and said, u r an old lady. That is not want what I really said but I can't print that. I was very satisfied. Thank you for a job well done.
5/24/2019
Michael H. VERIFIED CUSTOMER
Excellent service
5/24/2019
Alexis S. VERIFIED CUSTOMER
Bill was very helpful.
5/24/2019
Davonne F. VERIFIED CUSTOMER
I will be happy to fill out the survey. Jonathan was EXCELLENT in every way. The entire staff was superb! Every Lexus dealership should be modeled after the Westminister location.
5/24/2019
John P. VERIFIED CUSTOMER
Great job
5/23/2019
Morgan C. VERIFIED CUSTOMER
I am ALWAYS happy with my service experience at Lexus...BOTH WIlliam and Don (whom I usually see) are exceptional and go out of their way to help accommodate my needs financially and I ALWAYS appreciate it. EVERYONE from valet to cashier are very friendly??
5/23/2019
ANGELINE D. VERIFIED CUSTOMER
Alex was very kind in letting me have my pup with me in the waiting area! Since there is construction going on in my home and couldn’t leave her! Thank you so much! He even offered her some water so sweet! I on the other hand was grateful for The decaf coffee! Thank you for taking good care of us and servicing our NX so beautifully!
5/23/2019
Peter O. VERIFIED CUSTOMER
Charlie is the best service tech that Lexus has. I always ask for him when I need service and am disappointed if he is not there and I have to deal with someone else. Charlie provides exceptional service and is very prompt in letting me know what my car needs and when my car is finished. Thank you for employing someone with the service experience that Charlie provides.
5/23/2019
Roxana C. VERIFIED CUSTOMER
Bill, is very caring with his clients and understand the needs of others. Thank you Bill. In 7 years, I have been coming to this service center. He is the only one who has really care about trying to understand my needs and cares about my concerns.
5/23/2019
Diego V. VERIFIED CUSTOMER
Everyone was very professional, from the valet all the way to the consultants, very satisfied & appreciate the service.
5/23/2019
Kelly D. VERIFIED CUSTOMER
Service was prompt and friendly.
5/23/2019
Brooke D. VERIFIED CUSTOMER
Very patient,’and I loved being able to communicate via text.
5/23/2019
Joan P. VERIFIED CUSTOMER
Always happy, Tomas is great :-) Westminster service is my favorite out of all the Lexus service centers I have used.
5/22/2019
Debbie P. VERIFIED CUSTOMER
Great Service from Bill and Lexus service team. But . . . I am reserving judgment on my front drivers seat that has come apart on a sewn seam. I have a service contract for $125,000 miles and when I bought my car I had the outside and inside treated. I have never had a seat come apart on a seam am the only driver and weigh bout 100 lbs.
5/22/2019