Everything is ok, I would not rate it a 5.
Wait was 2hrs
Car wash was a mess
Very unprofessional
4/16/2019
George S. VERIFIED CUSTOMER
Thomas's service was exemplary!
4/15/2019
Ronald B. VERIFIED CUSTOMER
Been going to your dealership for service since 2008.
This was the worst experience I’ve had. High pressure sales tactic, and
Basic lies on what I needed. I won’t be back. Our RX is a 08 with 200k miles
On it. We won’t be buying a Lexus product.
4/14/2019
Leyna N. VERIFIED CUSTOMER
Professionalism,
4/14/2019
Miriam C. VERIFIED CUSTOMER
Jonathan is very helpful and I am very happy with his help and WM Lexus.
4/14/2019
Jaime M. VERIFIED CUSTOMER
Jonathan van by far provided the best quality service that I have ever experienced with Lexus. I was impressed with the updates that he provided and keeping me informed on the status of my vehicle while it was being serviced. I will continue to use Jonathan in the future for any services or repairs on my vehicle.
4/14/2019
Marianne S. VERIFIED CUSTOMER
Everyone at this service center are always polite and accommodating.
4/13/2019
Steve K. VERIFIED CUSTOMER
Tomas is great. He has taken care of my cars for a long time . He understands customer service.
4/13/2019
Andi P. VERIFIED CUSTOMER
Bill was great and very professional
4/13/2019
SCOTT M. VERIFIED CUSTOMER
Excellent service.
4/13/2019
MILAGROS B. VERIFIED CUSTOMER
Mr.
Sarno was very helpful and knowledgeable.
4/13/2019
KATHLEEN J. VERIFIED CUSTOMER
Mr. Bill Griffin is professional and personable. I think it’s important for service personnels to get to know their customers in order to provide better services. Mr. Griffin has done that. Kat Joslin
4/13/2019
Micah W. VERIFIED CUSTOMER
William was excellent!!! Followed through from beginning to end. He’s an asset to the dealership!
4/13/2019
Kenneth S. VERIFIED CUSTOMER
1) Your service scheduling website doesn’t accurately reflect service advisor availability, making it difficult to select one’s favorite.
2) Your tire sale is appreciated, but not the aggressive sales tactics, especially when there’s life remaining on my existing set.
4/12/2019
Tom W. VERIFIED CUSTOMER
Great job on the car. Jared is the best and most informative service attendant I have worked with.
4/12/2019
Ray P. VERIFIED CUSTOMER
Great service!!
4/12/2019
Ann D. VERIFIED CUSTOMER
Excellent !!!
4/12/2019
Mary E. VERIFIED CUSTOMER
I am totally happy with the great job the team at Westminster Lexus completed on my car. Todd runs a great shop and I am always pleased to see my consultant Jonathan.
4/12/2019
ANH C. VERIFIED CUSTOMER
Again, Charlie provided great service. I really appreciate it.