I couldn’t have asked for a better technician. From the minute I stepped into Don’s office I felt a sense of security knowing that my vehicle was in great hands!!! And for that, I am extremely grateful! Don was very professional and to the point. He didn’t waste any time and took care of the issue immediately. Thank you, Don!
3/21/2019
Rich R. VERIFIED CUSTOMER
Jonathan was great. Fulfilled all my needs and requirements.
3/21/2019
Steven K. VERIFIED CUSTOMER
I brought my new car for simple job to put the door guard on the front passenger door. Don was unfriendly from the get go, no ‘hi’ or ‘good morning’. He got annoyed when I asked if I could get the clear plastic adhesive protective cover alongside the inside of door ways to keep them from getting dirty. He was so reluctant but eventually agreed to get them. I waited long time without seeing him again so I decided to go outside and found my car just sitting there. As I was in a hurry, I was just going to leave but the key wasn’t inside. When the lady went to his office to get the key, I could see him but he didn’t even bother to look up to see if I were there. He basically threw the key onto the desk (I could hear the noise it made!) for her to grab. He never acknowledged me leaving, so very rude! The whole visit was so unpleasant, it ruined my day. I will definitely refuse to be serviced by him in the future!
3/21/2019
Elizabeth L. VERIFIED CUSTOMER
I was very satisfied with Raul’s service, he’s very knowledgeable about my car’s needs.
3/21/2019
Brian B. VERIFIED CUSTOMER
I am very pleased with my experience at the dealer. My service writer, Bill, was very accommodating as well as knowledgeable. I appreciated the honesty he displayed as well and look forward to the next time I need service.
3/21/2019
Gun B. VERIFIED CUSTOMER
Great guy to work with.
3/21/2019
CHRIS T. VERIFIED CUSTOMER
Thomas was knowledgeable courteous and professional. His focus was on long term customer relationships rather than a one time sale of service. Thomas established trust and confidence.
3/21/2019
Doug C. VERIFIED CUSTOMER
Don provides the highest customer service experience. He is one of the main reasons I keep returning, and I always recommend Don to my friends when using Westminster Lexus.
3/21/2019
JULIE Y. VERIFIED CUSTOMER
Great customer service Jonathan is awesome. I request him every time I bring my car in. I was not happy with other service managers in the past. He is positive and so customer service oriented. I would give him 5 stars if I had stars to give!
3/21/2019
An N. VERIFIED CUSTOMER
Well done ????
3/21/2019
Lynn N. VERIFIED CUSTOMER
Jonathan provided great customer service and i am very well please. Thank you again!
3/20/2019
Peter O. VERIFIED CUSTOMER
Thanks! Charlie is always fantastic!
3/20/2019
Jesus B. VERIFIED CUSTOMER
Excellent customer service!
3/20/2019
Jimmy C. VERIFIED CUSTOMER
Great customer service!
3/20/2019
Cathy M. VERIFIED CUSTOMER
Thank you again Jonathan. Awesome service once again
3/20/2019
Gurminder D. VERIFIED CUSTOMER
William was very helpful and thorough. He definitely gave me the information that I was looking for. Thanks William!!!