William did a wonderful job and delivered on his commitment. Thank you.
3/8/2019
Bernadette J. VERIFIED CUSTOMER
William was attentive and gave good customer service.
3/8/2019
Bonnie N. VERIFIED CUSTOMER
Thanks for getting everything done so quickly! Great service!!
3/8/2019
Charloette H. VERIFIED CUSTOMER
Bill did a great job... a very friendly and informative specialist
3/7/2019
Helen G. VERIFIED CUSTOMER
Spending a lot of money is always scary, but Raul Coronado was friendly, helpful and professional, making the experience easier to handle.
3/7/2019
Kim M. VERIFIED CUSTOMER
He was awesome to work with! He’s a great rep of your brand!
3/7/2019
Kenneth K. VERIFIED CUSTOMER
Don provides consistently good customer service. He’s the best!
3/7/2019
Harris D. VERIFIED CUSTOMER
Thank you for your loaned car. It was much more than I expected
3/7/2019
Chona G. VERIFIED CUSTOMER
Charlie explained to me what is needed for my car.
He is helpful and very professional.
3/7/2019
Bonnie D. VERIFIED CUSTOMER
Excellent
3/7/2019
Kalynn B. VERIFIED CUSTOMER
Love the car thanks bobby
3/7/2019
SERAFIN Z. VERIFIED CUSTOMER
I have a lot of confidence in Charlie’s services. He keeps me informed
of the progress of repairs and costs.He also
will take time to explain what the repair
might involve. While your repairs cost more
than the local repair shop, I have never felt
that Charlie overcharges.
3/6/2019
Joanne F. VERIFIED CUSTOMER
Of course I cannot comment on the mechanics of what went on under the hood but I am happy to comment on the very thorough job that Raul did while I was in the office! He went through all the items that should be checked at this mileage and when I mentioned that the last oil change and tire rotation was done at another non-Lexus shop, and that I had those records at home, he said he'd wait until I could check them so he would not duplicate and do something that wasn't needed! That was very much appreciated. And as it turned out, when I called and read the service that was done, there were two items that he took off the list! That's integrity! And that's what I really value! Thank you, Raul!
3/6/2019
Steve R. VERIFIED CUSTOMER
Charlie is a professional. He is extremely helpful and has provided me with outstanding service for many years. I trust him. Thank you Charlie.
3/6/2019
Joshua S. VERIFIED CUSTOMER
Leaving the car for 7 hours - even with a loaner - was too long for just the 20,000 mile service and front brakes. I was not happy with that duration for very routine service.
3/6/2019
Ronald P. VERIFIED CUSTOMER
They were very professional & I enjoyed the experience
3/6/2019
Tamra R. VERIFIED CUSTOMER
Charlie always takes care of my family and I because he is trustworthy and kind. Couldn’t imagine service without him.