Very professional as usual. Very timely handling of my car.
2/5/2019
Diane A. VERIFIED CUSTOMER
Everyone at Lexus is very helpful. The service is always great. My car was such a mess from the bad weather but when I picked it up it loojed beautiful.
Thank you so much.
2/5/2019
Bobbie B. VERIFIED CUSTOMER
Parts department was great also.
2/4/2019
Christie P. VERIFIED CUSTOMER
Keep doing a great job
2/3/2019
Peter N. VERIFIED CUSTOMER
Very good
2/3/2019
Gary D. VERIFIED CUSTOMER
Thank you for completing the service quickly and efficiently!
2/3/2019
Carlos L. VERIFIED CUSTOMER
Great experience as always!
2/3/2019
Lillian S. VERIFIED CUSTOMER
Jonathan was awesome..excellent service. I will definitely be back.thank you ????
2/3/2019
Rita F. VERIFIED CUSTOMER
Keep it up !!
2/3/2019
Eric C. VERIFIED CUSTOMER
Bill has exceptional customer service skills. He is always a pleasure to see and work with. He always takes time to speak to you and catch up with His I am doing and what’s going on in my life. He is a very caring and very attentive to your needs. He always takes phenomenal care of me. The staff at Lexus Westminter service center are phenomenal. From the drive reception to the courtesy car Dept to the cashier. This is the only place I take my car for service and my sisters RX 350. We love and enjoy the customer service and atmosphere. Keep up the great work!!!!
2/2/2019
DANNY H. VERIFIED CUSTOMER
Thank you so much.
2/2/2019
DEIDRE P. VERIFIED CUSTOMER
I really appreciated Bill Griffin’s genuine care and professionalism. I will definitely request to meet with him again for my next service appointment.
2/2/2019
Tomoko D. VERIFIED CUSTOMER
I was extremely satisfied with William Stewart's service. He was thorough, professional, and polite. William Stewart was very accommodating to my concerns and the needs of my car. I would return to Westminster Lexus service for future repairs and services. Thank you.
2/2/2019
Lynn H. VERIFIED CUSTOMER
Great service. Couldn’t be happier. Took care of me beer well.
2/1/2019
John T. VERIFIED CUSTOMER
William is number one service representative in!!
2/1/2019
Joseph C. VERIFIED CUSTOMER
The service advisor did a great job in taking care of my needs.
Thank you!
2/1/2019
Barbara R. VERIFIED CUSTOMER
Excellent as always.
2/1/2019
Christine F. VERIFIED CUSTOMER
He did not apologize for the service team member who did not initially do their job properly when I brought my car in for recall work to be done 2 weeks ago. That team member quite probably only finger tightened the bolts holding up the skid plate in front and forgot to finish wrenching them tight. That's why they fell out allowing the covering to drag on the ground and get a corner chewed up in the process. Which necessitated the need for me to need to bring my car back to get that piece and the bolts replaced. It was determined by your staff that the piece was not in need of replacing but at least it appears that they have bolted it up securely this time. I believe an apology was in order, but I guess he did not agree that a company should always apologize for shoddy workmanship .
2/1/2019
Younes S. VERIFIED CUSTOMER
Very satisfied my car was very well serviced and U can see the difftence when driving.also it was
Emaculaty washed.I an glad I switched from another dealership after being with them for almost 20 years.
2/1/2019
Thery K. VERIFIED CUSTOMER
Charlie was friendly, knowledgeable, and thorough and resolved my issue smoothly with no hassle at all. He's definitely an asset to Lexus. A+ service