Don was very thorough and helpful. Everyone starting with the young man who met us at our car to check us in, to the cashier and tire specialist, made our trip a very positive experience.
1/30/2019
George S. VERIFIED CUSTOMER
Jared was great! Addressed all the issues with my car and consistently kept me in the loop as to the status of the repairs.
1/30/2019
Gary M. VERIFIED CUSTOMER
Quick in and out on drop-off. Text msg update is good
1/30/2019
Joseph S. VERIFIED CUSTOMER
Tomas is the consummate service advisor. Always covers all the bases with honest straight forward advice.
We're very happy with him.
1/30/2019
Ana V. VERIFIED CUSTOMER
Treated customer very nice and friendly.
1/30/2019
Kari M. VERIFIED CUSTOMER
Tomas is great... but it’s highway robbery to charge $50 to patch a nail hole in a tire when America’s Tire will do it for FREE
1/30/2019
Gina C. VERIFIED CUSTOMER
Raul had a very nice blend of being professional and personal. Unfortunately the day I was suppose to pick up my car he was sick and it was difficult to get a status. After a few calls I received a calll back from Vickie and she role modeled what customer service should be like when things do not go as expected. I will be a repeat customer for all my service needs and would recommend Westminster Lexus service.
1/30/2019
Virginia D. VERIFIED CUSTOMER
Thanks to Don and everyone else I encountered. It is nice to have helpful, friendly people at the dealership.z
1/30/2019
Diane F. VERIFIED CUSTOMER
Jonathan is always very helpful and courteous. It will be my pleasure to complete the survey on him!!
1/30/2019
Steven S. VERIFIED CUSTOMER
Jared provided excellent customer service.
1/30/2019
Elizebeth L. VERIFIED CUSTOMER
My experiences at Westminster Lexus have always been good.
1/30/2019
TERRY H. VERIFIED CUSTOMER
Always great service, and Tomas worked to get my car serviced quickly, and I was very happy with everything!
1/29/2019
Myoung L. VERIFIED CUSTOMER
Great service
1/29/2019
ALICIA A. VERIFIED CUSTOMER
Raul was great and I would highly recommend him to anyone. I never used to request a specific service consultant but after having Raul I will definitely continue to work with him.
1/28/2019
Thy P. VERIFIED CUSTOMER
Charlie was very thorough and committed to see that we had our car fix to our utmost satisfaction. We are thoroughly satisfied with the experience and the work done on our car.
1/27/2019
Steven I. VERIFIED CUSTOMER
Don was an excellent service representative. Great communication on the status of my service.
1/27/2019
Richard E. VERIFIED CUSTOMER
Billy was extremely helpful as always
1/27/2019
Joni K. VERIFIED CUSTOMER
Todd is AWESOME.... He provides and continue to provide superior service!!
1/27/2019
VAN L. VERIFIED CUSTOMER
Very good service
1/27/2019
DOROTHY W. VERIFIED CUSTOMER
Jarod was great, but all the service was beyond first class, and I truly appreciate it!!!! Please don’t ever lower your standards!!!my loaner was superb and made me wish I could get a new car!!! But the technicians did a fabulous job on replacing my dash!! It is so lovely and I have told many friends about your service!!! The car is expensive but the service is fantastic!! And LOVE the loaner program. I will be back to Lexus for my next car!!! Thank you very much!!!