Always a pleasure to deal with Billy. I trust him completely.
1/27/2019
Carol F. VERIFIED CUSTOMER
Thank you Tomas for excellent service !
I always know I am in good hands when I bring my car in fir service !
1/26/2019
Stanley S. VERIFIED CUSTOMER
Raul was very pleasant and professional with our dealings. My auto was serviced and the recall problems fixed. I had a very relaxing time at your service center.
1/26/2019
Elizabeth D. VERIFIED CUSTOMER
Amazing service!
1/26/2019
Lan N. VERIFIED CUSTOMER
Excellent service , Thank you!
1/26/2019
Gary M. VERIFIED CUSTOMER
Charlie was right on point in getting back to me in a timely manner .. outstanding..!!??
1/26/2019
Robert G. VERIFIED CUSTOMER
Every thing seems good. Thank you.
But it took a little long a little longer than I though. But I wasn’t given an estimate how long it would take though.
But all good.
1/26/2019
Hwa H. VERIFIED CUSTOMER
Good work!!!
1/26/2019
Christa G. VERIFIED CUSTOMER
Thank you for the help you are for me.
1/25/2019
JULIE I. VERIFIED CUSTOMER
I am absolutely grateful. I had to have A LOT of service done, and Jared was straightforward with my options, and broke the bad news to me with levity. I chose to get the work done and delay the anxiety of buying a new car, partly because Jared communicated so well. I am a woman who knows a little about cars and Jared was respectful of my knowledge when others have been condescending and dismissive. I felt like a human being, and not a transaction. And when we realized the repairs on my RX would take longer than expected, Jared and Lexus Westminster switched my loaner from an NX to an RX so that I’d have the room I needed to pick up my mom, sister, and brother in law from the airport for the holidays. Thank you.
1/25/2019
Julie I. VERIFIED CUSTOMER
Great service, again. Jared has been valuable - provided me advice and information even before I brought my car in today. I also brought my car in for major service in December and was lucky enough to have Jared help me then. I drove into the service area late one night and he came out of his office to check my car in. I was impressed that a service advisor would take the initiative to help me, rather than wait for someone else to check me in then hand me over to him. His ability to connect with me is the reason I came back to Lexus Westminster. Thank you so much!
1/25/2019
Rebecca T. VERIFIED CUSTOMER
Everything was perfect
1/25/2019
ANA L. VERIFIED CUSTOMER
Great service. Thank you
1/25/2019
Chau L. VERIFIED CUSTOMER
Bill once again thank u for you excellant customer service. Im one of the most difficult of customers and in a complicated scenario. You helped me through it all thank you Bill for not giving up.
1/25/2019
Susan H. VERIFIED CUSTOMER
Charlie is the best person I have ever worked with. I always ask for him!!
1/25/2019
Carolyn S. VERIFIED CUSTOMER
I had to wait almost an hour while you searched for my car that you had apparently lost. No one even apologized for making me sit waiting for such a long time Real lack of organization and public relations
1/25/2019
Regina B. VERIFIED CUSTOMER
Jonathan is a delight to work with. Wonderful experience
1/24/2019
Marie B. VERIFIED CUSTOMER
Charlie, Bill and Jonathan are friendly helpful and patience to briefly
to explain me to understand
thanks???????? sincerely Cora