Dropping my car off was a good experience. I got a call that it was ready at 2:44pm. I went to pick it up at 5:30. Waited for 15 minutes and was told it was still being dried. When the car drove up, it wasn’t mine. Waited another 5 minutes to find out they mixed up my car with someone else’s and my car was out front, parked and ready the entire time. Waited 20 minutes for nothing.
12/17/2018
Nancy C. VERIFIED CUSTOMER
I was in & out with a loaner vechile quickly and everyone was pleasant
12/17/2018
Michelle K. VERIFIED CUSTOMER
He was friendly and courteous.
12/17/2018
Le H. VERIFIED CUSTOMER
Good service.
12/17/2018
JOYCE D. VERIFIED CUSTOMER
Tomas is the best! He listens to us and solves our problems! We appreciate him so much!
12/16/2018
Joseph H. VERIFIED CUSTOMER
Charlie is helpful, knowledge and always honest. I couldn't be more satisfied with his customer service, which always makes Lexus of Westminster my first choice for service.
12/16/2018
Hernina Joy. VERIFIED CUSTOMER
Good customer sevice!!!
12/16/2018
Paul V. VERIFIED CUSTOMER
That guy good, I like it
12/16/2018
Ton L. VERIFIED CUSTOMER
We satisfied
12/16/2018
Sharae M. VERIFIED CUSTOMER
Always a good experience with Don
12/16/2018
Alison M. VERIFIED CUSTOMER
Bill is the BEST!
12/16/2018
Donald R. VERIFIED CUSTOMER
Everyone was extremely nice and professional.
I am very happy with the service
12/16/2018
Ralph S. VERIFIED CUSTOMER
Charlie was professional, courteous, and respectful. Very impressive
12/16/2018
Larry M. VERIFIED CUSTOMER
Raul was very nice and responsive! Great job on customer service!
12/15/2018
Marlene V. VERIFIED CUSTOMER
Yes Tomas I am very happy with your services.
They did a great job on detailing my car.
Have a Merry Christmas.
Marlene V
12/15/2018
**** P. VERIFIED CUSTOMER
Mechanic recorded my next changed oil wrong.
He wrote 5/19 at 62,265
My car mileage in at 58,265.
I told charlie about it charlie said it should be 5k miles from now.
5k is maintainance 10k is oil change. Charlie told me the light will go back
On in 5k miles. I told charlie to tell the mechanic who service my car about the wrong mileage he wrote on my next maintainance.
12/15/2018
Eva T. VERIFIED CUSTOMER
Satisfied costumer service mr raul
12/15/2018
Tung H. VERIFIED CUSTOMER
Charlie does a great job, nice, knowlegable, helpful.
12/14/2018
KIM D. VERIFIED CUSTOMER
Fast, efficient service. Friendly staff.
Thank you
12/14/2018
Robert M. VERIFIED CUSTOMER
Don is a great service manager. He always take care of my cars needs. 10 out of 10 for Don.