Service was excellent and my Lexus drives and handles fantastic now.
7/19/2024
Brittan C. VERIFIED CUSTOMER
Jared is great and have been helped by him during previous visits as well. Jared is always pleasant and professional.
As a side note, the wait time for a tire check/repair was over 2 hours. I think this alone would/could make customers not want to purchase tires from Lexus. A suggestion would be to have a way to get customers with just tire issues in and out quicker.
Thank you!
7/19/2024
Eric S. VERIFIED CUSTOMER
I had the battery replaced. No problem with wait time. I noticed after I left , the side mirrors do not tilt down what I put the vehicle in reverse.
7/18/2024
Anthony H. VERIFIED CUSTOMER
Don in service is always helpful and pleasant to work with.
7/18/2024
Claudia M. VERIFIED CUSTOMER
Everyone is nice but an oils change should not take over two hours
7/18/2024
Charles P. VERIFIED CUSTOMER
I appreciate Brando keeping his promise to update me regularly on the status of my car. He was attentive and friendly through the entire process. ????
7/18/2024
Linda W. VERIFIED CUSTOMER
Jared did an excellent job!
7/18/2024
Christina J. VERIFIED CUSTOMER
I always receive great customer service from Don.
7/18/2024
Maria J. VERIFIED CUSTOMER
Bill Griffin always makes sure my vehicle is
Finished and complete. Thank you, Bill.
7/18/2024
Son T. VERIFIED CUSTOMER
Excellent……
7/18/2024
Sandra T. VERIFIED CUSTOMER
Tomas is amenable, courteous and completely professional. He took care of me by taking care of my car.
7/17/2024
Rebeck C. VERIFIED CUSTOMER
Jonathan Van is very consistent in delivering a world class customer service a total asset of Lexus Westminster service. I’ll continue to recommend him to my colleagues at work.
7/17/2024
Liborio M. VERIFIED CUSTOMER
Jared is very did a great job to taking care of my car
7/17/2024
Jennifer A. VERIFIED CUSTOMER
Best experience with Charlie and team at Lexus of Westminster. From the minute I check in with service guys, to then meeting with Charlie my advisor, who is knowledgeable, professional, and KIND. To checking out at the counter for payment with kind customer service ! I had a great day!!
Thank you Lexus of Westminster, for taking great care of my RX350.
7/17/2024
Jim M. VERIFIED CUSTOMER
Clear explanations and thorough. Pleasure to work with.
7/17/2024
Hung H. VERIFIED CUSTOMER
It was the most pleasant experience having met Jonathan as an service advisor. He is very nice and knowledgeable about our car. He answered all of our questions thoroughly.
7/17/2024
Kyung K. VERIFIED CUSTOMER
He did good job that eliminated the noise at roughly road. Excellent reception and technician.