I always trust Charlie with the service nof my Lexus! Charlie always advises me of what needs to be serviced. Charlie is the best and when he’s not there I will wait for the days he works. I have been going to Charlie and will continue for years to come. He is a very valuable employee for Lexus!
11/11/2018
Joan P. VERIFIED CUSTOMER
Tomas is awesome!!!
11/11/2018
Sothea S. VERIFIED CUSTOMER
Jared was nice to help me.
11/11/2018
Robert P. VERIFIED CUSTOMER
Charlie is the best. I have worked with him for over ten years and he always is helpful and attentive.
11/11/2018
Joshua S. VERIFIED CUSTOMER
Everything was handled smoothly.
11/10/2018
LAM P. VERIFIED CUSTOMER
excellent
11/10/2018
Gary M. VERIFIED CUSTOMER
Jared was attentive, cordial, and professional.
11/10/2018
Kaweh F. VERIFIED CUSTOMER
Tomas is always helpful and knowledgeable
11/9/2018
CAU P. VERIFIED CUSTOMER
Thank you for the service and you guys did a very good job. I am completely satisfied with it .
11/9/2018
Laurel Q. VERIFIED CUSTOMER
Thank so much Jonathan very good help me So my English. Limit thank you so much.
11/9/2018
SALLY H. VERIFIED CUSTOMER
As always, Charlie is excellent with his customers and has a wealth of information on all the vehicles.
11/9/2018
NATALIE Y. VERIFIED CUSTOMER
Charlie was so awesome. He went above and beyond in helping me and I appreciate it. I was scheduled for a loaner or shuttle and Charlie informed me that protocol is waiters usually have higher priority. This needs to be disclosed when customers are calling in to appointment setters. I would have been upset if I came back 2 hours later and the car was not yet serviced. I appreciated the information and chose to stay and wait. This display of exemplary service is why people choose Lexus. Keep up the great work, Charlie!
11/9/2018
Raymond F. VERIFIED CUSTOMER
Easy to communicate with Tomas
11/8/2018
Eddy B. VERIFIED CUSTOMER
Was satisfied, thank you.
11/8/2018
MERRILL K. VERIFIED CUSTOMER
No idea who Jared Moffat is, I dealt with loc le
11/8/2018
KEVIN C. VERIFIED CUSTOMER
Bill Griffin was very helpful in getting my 2003 RX 330 back on the road again safely. You offer the best service and the best parts available that’s why my car is still going safe and strong at 352,000 miles thanks for everything I will see you
11/8/2018
RAYMOND M. VERIFIED CUSTOMER
Bill’s advise is highly trusted to help keep my Lexus safe on the road.
11/8/2018
DANON G. VERIFIED CUSTOMER
Tomas was knowledgeable,courteous and professional. The entire service team made the experience as pleasant as possible and handled all my concerns.