I originally bought my 2007 Lexus IS 350 from Charlie when he was in sales. He has handled most of my service interactions and has always provided exceptional customer service. I feel very comfortable talking with him and trust his judgement when recommending service. I have taken my vehicle to Westminster every 5,000 miles for 125,000 miles and Charlie and your staff are the reason.
7/13/2024
Michelle L. VERIFIED CUSTOMER
Tomas was relatable, knowledgeable & professional. He walked me through my care package and helped me understand. I was quite a few miles behind on service but he helped get my vehicle up to date. He also knew about some local breakfast spots so I didn't wait hungry. 10/10 will return. Thank you Tomas
7/13/2024
Sumin L. VERIFIED CUSTOMER
Great service, felt welcomed.
7/12/2024
Angela T. VERIFIED CUSTOMER
Mr. Brando Alegre, was very professional. He helped my family and I get our new car window fixed.
We’re back to enjoying our car and we trust Lexus again.
Thank you!
7/12/2024
Jerald G. VERIFIED CUSTOMER
Bill is and always will be the best of Lexus Westminster service center . There is no if , or but’s about it . - Jerald G
7/12/2024
Cindy N. VERIFIED CUSTOMER
Johnathan provided excellent service and catered to my every need
7/12/2024
Lydie B. VERIFIED CUSTOMER
The guys are pretty friendly and I was shown tire prices for the competitor. Which helped me to respect your guys more because you’re trying to get me a great deal! a two dollar difference is not gonna break the bank! lol
7/12/2024
Theresa M. VERIFIED CUSTOMER
Jared is always responsive and polite! This are qualities that I appreciate and expect from a representative and he goes above and beyond to make sure that I have a great experience and that I am comfortable.
Thank you.
7/12/2024
Sylvia V. VERIFIED CUSTOMER
Jared is very helpful. Good customer service skills.
7/12/2024
Artis W. VERIFIED CUSTOMER
I brought my car in to diagnose an issue and Don was extremely helpful as usual.
7/11/2024
Tuyen D. VERIFIED CUSTOMER
Your service very good. Thanks.
7/11/2024
Chunnu A. VERIFIED CUSTOMER
Jonathan went above and beyond to provide excellent service. I was impressed. Thank you
7/11/2024
Jim K. VERIFIED CUSTOMER
Great service! Bill was very informative and easy to work with during the entire process. The front desk staff were quick friendly and efficient.
7/11/2024
Chang L. VERIFIED CUSTOMER
Professional and outstanding Job.
I’m very satisfied. Thank you.
7/11/2024
Jimmy P. VERIFIED CUSTOMER
Jonathan was very quick and efficient. He made the entire experience go by very smoothly with his transparency and upmost care for customer service
7/11/2024
Martha C. VERIFIED CUSTOMER
Jonathan Van facilitated excellent service. Everyone is friendly, helpful and makes customers feel special and welcome.
7/11/2024
Duc Q. VERIFIED CUSTOMER
When I got the car back after repair, the previous condition was still there, so I had to bring the car back for second repair. This time the person who wrote the order requested to washer the car upon delivery but it was still not done
7/11/2024
Paul B. VERIFIED CUSTOMER
Jonathan was fantastic
He was patient and really cared about my issues with the car
Best service I have ever had
7/11/2024
Tuan N. VERIFIED CUSTOMER
Don was great and professional. I appreciate his care and listening to my concerns and fixing them. Thanks
7/11/2024
Lisa R. VERIFIED CUSTOMER
Thank you to Charlie and to the driver who took me home and picked me back up, Jesse. Both have great service and were very helpful. Also the parts dept. has been very pleasant and helpful!