My tire rim has a large gouge in it after service. It was not there before I brought it in today, I just detailed it this week. I had my tires rotated today and believe it happened at this time. I have reached out requesting a return call from management but have not heard back. Please call me at ****-****-xxxx. Thank you, Lena N
6/8/2024
Kris L. VERIFIED CUSTOMER
Don has excellent customer service skills
6/8/2024
June M. VERIFIED CUSTOMER
Always courteous and professional
6/8/2024
Johnny B. VERIFIED CUSTOMER
I’m 63 years old and Bill Griffin is the best service advisor I’ve ever experienced!
6/8/2024
Salvador T. VERIFIED CUSTOMER
It has been the best experience to have had Tomas as our Service Advisor for years. The consistency is comfortable and we trust his guidance when it comes to our aging Lexus. Always warm and professional interaction. Top notch service!
6/8/2024
Phil R. VERIFIED CUSTOMER
Don was very knowledgeable and helpful. 5sars!
6/7/2024
Gail B. VERIFIED CUSTOMER
Billy is wonderful!
6/7/2024
Daniel C. VERIFIED CUSTOMER
Attentive service and always thorough information
6/7/2024
Thanh-Lan L. VERIFIED CUSTOMER
Jonathan was very professional, very nice. He answered all my questions. he also has great customer service skills.
6/7/2024
Benny J. VERIFIED CUSTOMER
Yes. Always I appreciate Lexus' sincere and kind service.
6/7/2024
Ann L. VERIFIED CUSTOMER
As always, Billy took excellent care of both me & the car which had been broken into…. He took it in immediately and repaired the window and even polished the car for me. Plus, kept it inside. I was very grateful.!! Thank you
6/7/2024
Neil Y. VERIFIED CUSTOMER
Always impressed by Tomas. He takes the time to explain everything and makes sure the message gets across. Besides being a great communicator he is personable and helpful.
6/7/2024
Craig H. VERIFIED CUSTOMER
Jonathan provided outstanding service.
He was friendly, knowledgeable, and communicated very clearly.
Overall excellent experience!
6/7/2024
Isobelle B. VERIFIED CUSTOMER
I appreciate Thomas’s thoughtfulness and professionalism.
6/7/2024
Kenneth S. VERIFIED CUSTOMER
My first service experience at Westminster Lexus and it was exactly what an excellent experience should be. Jonathan was professional, knowledgeable, personable and efficient. I felt valued as a customer.
The customer lounge and the facility itself were pretty wow! Only challenging item was the espresso machine. Not so good. My mission was not to get a good cup of coffee. My purpose was to have service on my car. My expectations were exceeded
6/7/2024
Barbara N. VERIFIED CUSTOMER
I’m happy with your service.
6/7/2024
Marie C. VERIFIED CUSTOMER
He is the BEST. He has been our Service Consultant for many years. Always request Thomas Diaz. ????